Partner Solutions Engineer

🕒 Outubro 6

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $95.000 - $110.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Esta empresa já patrocinou vistos H1B no passado.

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• Aberta há 35 dias.
• As vagas desta empresa costumam ser preenchidas em 37 dias.

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ClassLink

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1998

📚 Educação

🔒 Cibersegurança

☁️ SaaS

💰 Venture Round em 2007-03

Education • Cybersecurity • SaaS

ClassLink é uma empresa que fornece soluções de tecnologia educacional com foco em gerenciamento de identidades e acessos para escolas. Seus serviços incluem gerenciamento de identidade e acesso, análises de aprendizado e cibersegurança com características como autenticação única e autenticação multifatorial, adaptadas para instituições de educação básica e superior. A ClassLink busca criar um ambiente de aprendizagem digital seguro e eficiente, melhorando a educação através de um acesso aprimorado aos recursos tecnológicos e insights baseados em dados.

Descrição

• Own partner integration projects end-to-end, from technical discovery and requirements mapping through solution design, configuration, testing, launch, and post-implementation follow-up • Design and deliver SSO and rostering integrations using SAML, OAuth 2.0, OpenID Connect, LTI 1.3, OneRoster, and Ed-Fi • Map partner requirements to ClassLink capabilities and recommend secure, scalable integration approaches • Troubleshoot authentication, authorization, rostering, API, and data exchange issues using logs, API tools, documentation, and structured testing • Manage technical relationships with partner development and implementation teams • Translate technical concepts for non-technical audiences and manage partner-facing communications • Collaborate with Partner Relationship Managers, Product Support, Connections, Product, and Engineering to resolve technical needs and escalations • Create and maintain technical documentation, implementation guides, troubleshooting resources, and internal knowledge articles • Track integration work, risks, decisions, and deliverables in Salesforce, Linear, or similar systems • Identify recurring integration challenges and recommend improvements to processes, documentation, tooling, APIs, and product capabilities • Use agentic development tools and AI-assisted coding workflows to prototype integrations, build internal utilities, and automate technical tasks • Analyze partner, product, integration, and operational data using spreadsheets, SQL, visualization tools, or scripting languages • Develop financial models and business cases assessing implementation effort, cost to serve, ROI, revenue potential, and tradeoffs • Stay current on ClassLink products, identity and interoperability standards, security practices, and the education technology ecosystem

🎯 Requisitos

• Bachelor's degree in computer science, information technology, engineering, or a related field, or equivalent practical experience • Four or more years of experience in solutions engineering, technical consulting, systems integration, implementation, or a related technical role • Hands-on experience with web APIs and common data formats, including REST, JSON, and CSV • Experience using AI-assisted development or agentic tools to create, test, or improve scripts, automations, prototypes, or technical workflows • Experience analyzing structured data using advanced spreadsheet functions, SQL, business intelligence tools, Python, JavaScript, or comparable methods • Working knowledge of identity and access management concepts and protocols, including SAML, OAuth 2.0, and OpenID Connect • Ability to troubleshoot complex technical issues across multiple systems and drive them to resolution with minimal oversight • Experience gathering technical requirements and translating them into an implementation plan or solution design • Strong written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences • Strong organization and project ownership skills, with the ability to manage multiple partner integrations and priorities concurrently • Preferred: experience in education technology, K-12 data systems, identity platforms, SIS, LMS, or application rostering • Preferred: ability to build and explain practical financial models or business cases • Preferred: familiarity with OneRoster, Ed-Fi, LTI 1.3, and education data privacy and security practices • Preferred: experience using API testing and diagnostic tools, reviewing logs, and working with partner developers • Preferred: experience building AI-enabled automations or multi-step agentic workflows • Preferred: experience with data visualization, operational reporting, forecasting, pricing analysis, or ROI modeling • Preferred: experience with Salesforce, Linear, or similar platforms • Preferred: relevant cloud, identity, security, API, or interoperability certifications • Willingness to travel up to 25% of the time

🏖️ Benefícios

• 4+ weeks of vacation • 13+ paid holidays • 12 weeks fully paid parental leave for all parents • 401(k) with 0.5:1 company match • Medical, dental, and vision plans • Company-paid life, short-term disability, and long-term disability insurance • Voluntary supplemental life, accident, and pet insurance • Paid volunteer days through ClassLink Cares • Tuition reimbursement for continued education • Coaching and internal programs supporting career and personal growth • Annual company retreats and team events

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