Manager, Professional Services

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🕒 Março 25

🏄 California – Remoto

🏄 California – Remote

💵 $124.700 - $187.100 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Clio - Cloud-Based Legal Technology

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2008

☁️ SaaS

🔐 Segurança

SaaS • Legal • Security

Clio é uma empresa de tecnologia jurídica baseada em nuvem que fornece um software abrangente de gestão de práticas jurídicas para escritórios de advocacia. A plataforma oferece uma gama de soluções, incluindo captação de clientes, faturamento, gestão de documentos e agendamento, para otimizar as operações dos escritórios de advocacia. Clio é projetado para melhorar a eficiência das práticas jurídicas automatizando tarefas administrativas e fornecendo armazenamento de dados seguro e confiável com um forte foco na segurança dos dados. O software é aprimorado com recursos que acomodam diferentes áreas da prática jurídica e integra-se com mais de 250 outras ferramentas para otimizar o fluxo de trabalho para profissionais do direito. Clio atende advogados solo, bem como pequenos e grandes escritórios de advocacia em todo o mundo.

Descrição

• Define and execute the strategic vision for Clio’s professional services • Develop scalable, high-impact service offerings catering to customer needs • Collaborate with cross-functional leaders across the organization • Drive the professional services Revenue Commitment Model (RCM) • Identify growth opportunities and develop key metrics to measure impact • Lead and mentor a team of consultants • Design and deliver differentiated 'white-glove' service offerings • Champion a vision for operational excellence and innovate best practices

🎯 Requisitos

• 5+ years of strategic leadership experience in a professional services or consulting environment, with a proven track record of achieving revenue and growth targets. • Experience leading professional services in a fast-growing SaaS environment with rapidly evolving product offerings. • In-depth understanding of software industry dynamics and professional services revenue models, with experience in developing customer-centric, high-impact service offerings. • Champion the integration of Generative AI and cultivate a team of "AI-first" thinkers. • Strong strategic thinking, analytical, and problem-solving skills. • Exceptional negotiation, presentation, and decision-making skills. • Strong empathy for customers combined with a passion for growth, revenue, and understanding value drivers in recurring revenue models. • Proven ability to work independently and manage multiple priorities in a fast-paced environment.

🏖️ Benefícios

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. • Flexible time off policy, with an encouraged 20 days off per year. • EAP benefits for you and household members, including counseling and online resources • 401k matching and Child Education Savings • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years