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Senior Bar Partner Operations Manager

🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $110.500 - $149.500 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Clio - Cloud-Based Legal Technology

1001 - 5000 funcionários

Fundada em 2008

☁️ SaaS

⚖️ Jurídico

🔐 Segurança

SaaS • Legal • Security

Clio é uma empresa de tecnologia jurídica baseada em nuvem que fornece um software abrangente de gestão de práticas jurídicas para escritórios de advocacia. A plataforma oferece uma gama de soluções, incluindo captação de clientes, faturamento, gestão de documentos e agendamento, para otimizar as operações dos escritórios de advocacia. Clio é projetado para melhorar a eficiência das práticas jurídicas automatizando tarefas administrativas e fornecendo armazenamento de dados seguro e confiável com um forte foco na segurança dos dados. O software é aprimorado com recursos que acomodam diferentes áreas da prática jurídica e integra-se com mais de 250 outras ferramentas para otimizar o fluxo de trabalho para profissionais do direito. Clio atende advogados solo, bem como pequenos e grandes escritórios de advocacia em todo o mundo.

Descrição

• Own the day-to-day operational relationship for a portfolio of bar partners across Clio Affinity, Clio Library, and the Preferred Bar Program • Serve as the named single point of contact and directly resolve day-to-day partner issues • Build relationships with bar leaders, program staff, and member-benefit committees • Represent Clio at bar conferences and executive events • Advise partners on meeting their goals and provide Clio’s perspective on their priorities and pressures • Drive partner intelligence into Marketing, Sales, Product, and leadership • Lead quarterly business reviews on performance, member adoption, and program results • Own annual partnership goals and commercial reporting • Drive commercial continuity by updating legacy and lapsed agreements and consolidating partners onto a single agreement • Drive partnership growth through Affinity, Library, and the Preferred Bar Program • Administer discount terms and royalty structures with Finance and Sales Operations • Recommend sponsorships and bar meeting attendance and build business cases • Coordinate troubleshooting and partner needs across Partner Marketing, Bar Enablement, Support, Finance, and Product • Own partner escalations end to end and route member and product support issues to Support • Own post-signature onboarding, including Salesforce records, contacts, commercial terms, onboarding checklists, and launch readiness • Own promo code permissions and the shared bar partnerships inbox

🎯 Requisitos

• 8+ years in project management or similar type role with high level of external, customer-facing experience • Experience working cross functionally with marketing, sales/membership and other departments • Comfort and confidence in facilitating in-person and remote meetings, presenting to large groups, and handling one-on-one support requests • Exceptional written and verbal communication skills • Familiarity with Salesforce or other CRMs and other SaaS tools • Ability to self-learn and work autonomously once given a goal • Ability to digest digital information and resource from online sources • Understanding and experience of nurturing a program or project from birth to success to growth through appropriate resourcing and relationship-building • Ability to prioritize work requests and stay responsive to team and customer needs • JD, LLM, or equivalent law degree from a U.S. law school is a bonus • Experience working in bar associations is a bonus • Proficiency with Clio products is a bonus • Background in law, legal tech and/or AI is a bonus

🏖️ Benefícios

• Competitive, equitable salary • Top-tier health benefits • Dental insurance • Vision insurance • Hybrid work environment • Flexible time off policy, with an encouraged 20 days off per year • EAP benefits for you and household members, including counseling and online resources • 401k matching • Child Education Savings • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years • Accessibility accommodations during the recruitment process

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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