Lead Account Manager – US Federal Civilian

🕒 Fevereiro 20

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Cloud Software Group

Cloud Software Group

10.000+ funcionários

Software • Cloud Computing • Technology

O Cloud Software Group é um provedor líder de soluções em nuvem formado a partir da fusão da Citrix e TIBCO. Atendendo a mais de 100 milhões de usuários em todo o mundo, esta empresa oferece uma suíte de produtos baseados em nuvem projetados para facilitar o trabalho remoto em várias indústrias. O Cloud Software Group está comprometido em promover um ambiente de trabalho diversificado e inclusivo, com ênfase na inovação e no crescimento. A empresa busca capacitar sua equipe a contribuir para o futuro do trabalho, aproveitando experiências diversas e assumindo riscos calculados.

Descrição

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies. • Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas. • Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships. • Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles. • Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels. • Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes. • Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization. • Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities. • Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes. • Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.

🎯 Requisitos

• 7+ years of experience managing or selling enterprise technology solutions into U.S. Federal Government customers • Demonstrated success driving adoption, expansion, and retention within existing Federal Civilian accounts • Strong understanding of Federal procurement processes, acquisition cycles, and contracting vehicles • Proven ability to manage complex, multi-stakeholder customer environments and long sales cycles • Experience collaborating with technical teams, customer success organizations, and partners to deliver customer outcomes • Strong communication, negotiation, and account planning skills • Ability to operate effectively in secure, regulated Federal environments • Bachelor’s degree required

🏖️ Benefícios

• U.S. based employees are typically offered access to healthcare • life insurance and disability benefits • 401(k) plan and company match

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