Account Manager

🕒 Fevereiro 19

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St. Onge Company

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1983

🤝 B2B

🏢 Corporativo

🚗 Transporte

B2B • Enterprise • Transport

A St. Onge Company é uma empresa de consultoria e engenharia que projeta e otimiza operações de cadeia de suprimentos, logística, manufatura e saúde. Eles oferecem planejamento mestre de instalações, design detalhado, gerenciamento de aquisição e implementação para centros de distribuição, hospitais e locais de manufatura, além de suporte a sistemas como seleção de WMS/WCS/TMS, avaliações de automação, modelagem CAD, simulação e soluções de software personalizadas. Seus serviços também incluem estratégia de cadeia de suprimentos, otimização de inventário e mão de obra, avaliação de 3PL, excelência operacional, gestão de materiais e logística militar/governamental.

Descrição

• Act as the primary point of contact for customer account management matters • Foster and maintain strong, long-term client relationships • Negotiate contracts and close agreements to optimize profitability • Cultivate trusted advisor relationships with key accounts, stakeholders, and executive sponsors • Ensure timely and successful delivery of solutions aligned with customer needs and goals • Communicate progress of monthly/quarterly initiatives to internal and external stakeholders • Identify growth opportunities with existing clients and recommend improvements to meet sales targets • Track and forecast key account metrics (e.g., quarterly sales results and annual forecasts) • Prepare detailed reports on account status • Partner with the Business Development to explore and develop new opportunities within the territory • Address complex client requests and manage issue escalations as needed • Demonstrated ability to manage multiple account projects simultaneously while maintaining strong attention to detail, reviewing subordinate work and ensuring quality client deliverables

🎯 Requisitos

• Bachelor’s Degree in Engineering, Supply Chain, or a related field (Master’s degree in addition to the 15+ years of experience is a plus) • 15+ years of job-related experience • Proven ability to communicate, present, and influence stakeholders at all levels of the organization, including executives and C-suite leaders • High attention to detail • Commitment to continuous improvement • Strong analytical experience related to complex supply chain resources and facility operations • Experience with and knowledge of warehouse management systems (WMS), manufacturing execution systems (MES) and enterprise resource planning systems (ERP), such as SAP a plus • Experience working in various distribution and/or manufacturing sectors, demonstrating the ability to adapt to different operational models, processes, and supply chain structures • Proficiency in MS Excel and MS PowerPoint • Working knowledge of database tools or visualization software such as SQL, Python, Tableau, or Power BI a plus

🏖️ Benefícios

• Competitive salary • Bonus program • Medical, dental & vision • FSA and HSA options for Medical plan • 401 (K) + match • Home office equipment stipend • Generous tuition reimbursement • Life Insurance • AAA & Fitness membership reimbursements • Company cell phone • Employee Assistance Program • Identity Theft Protection reimbursement