Account Manager

Provável vaga fantasma

🕒 Fevereiro 19

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of St. Onge Company

St. Onge Company

51 - 200 funcionários

Fundada em 1983

💼 Consultoria

🏥 Saúde

🏭 Manufatura

Consulting • Healthcare • Manufacturing

A St. Onge Company é uma empresa de consultoria e engenharia que projeta e otimiza operações de cadeia de suprimentos, logística, manufatura e saúde. Eles oferecem planejamento mestre de instalações, design detalhado, gerenciamento de aquisição e implementação para centros de distribuição, hospitais e locais de manufatura, além de suporte a sistemas como seleção de WMS/WCS/TMS, avaliações de automação, modelagem CAD, simulação e soluções de software personalizadas. Seus serviços também incluem estratégia de cadeia de suprimentos, otimização de inventário e mão de obra, avaliação de 3PL, excelência operacional, gestão de materiais e logística militar/governamental.

Descrição

• Serve as the primary point of contact for assigned client accounts • Build and maintain long-term relationships with key stakeholders, including executive and C-suite leaders • Act as a trusted advisor by understanding client objectives and aligning St. Onge solutions to business needs • Ensure successful delivery of services and solutions while maintaining customer satisfaction • Communicate progress on strategic initiatives to internal and external stakeholders • Track account performance, forecasts, and key business metrics • Prepare and present account reviews, status reports, and recommendations • Partner with Business Development teams to identify account growth and expanded engagement opportunities • Manage client concerns, resolve issues, and oversee escalations • Coordinate multiple projects and priorities while ensuring quality deliverables and attention to detail • Support contract negotiations and agreement renewals • Drive continuous improvement initiatives that enhance client outcomes and operational performance

🎯 Requisitos

• Bachelor's degree in Engineering, Supply Chain, Operations, or a related field • 15+ years of professional experience in supply chain, manufacturing, distribution, operations, consulting, or related industries • Demonstrated ability to influence and communicate effectively with stakeholders at all organizational levels, including executive leadership • Strong relationship-building and client management skills • Exceptional organizational skills and attention to detail • Analytical mindset with experience evaluating complex supply chain operations and facility performance • Commitment to continuous improvement and customer success • Advanced proficiency in Microsoft Excel and PowerPoint • Preferred: Master's degree • Preferred: Experience with Warehouse Management Systems (WMS), Manufacturing Execution Systems (MES), and Enterprise Resource Planning (ERP) platforms such as SAP • Preferred: Working knowledge of SQL, Python, Tableau, Power BI, or other analytics and visualization tools • Preferred: Experience supporting clients across multiple manufacturing and distribution environments

🏖️ Benefícios

• Competitive salary • Annual bonus program • Medical, dental, and vision coverage • FSA and HSA options • 401(k) with company match • Home office equipment stipend • Generous tuition reimbursement • Life insurance • AAA and fitness membership reimbursements • Company cell phone • Employee Assistance Program • Identity Theft Protection reimbursement

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