LTL Operations Specialist

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🕒 Maio 15

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CloudTrucks

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🚗 Transporte

☁️ SaaS

🤝 B2B

💰 $115.000.000 Series B em 2021-11

Transport • SaaS • B2B

CloudTrucks é uma plataforma tecnológica projetada para simplificar e otimizar as operações de proprietários-operadores de caminhões. Ela oferece uma gama de soluções, incluindo um programa de Transportadora Virtual para conectar-se a uma mega transportadora, e o Flex, um software de gestão de frotas para operar sob sua própria autoridade. A CloudTrucks fornece ferramentas para reserva eficiente de cargas, pagamentos instantâneos e insights de negócios abrangentes. A plataforma foi criada para ajudar empresas de transporte a maximizar a receita, minimizar dores operacionais e manter a conformidade, com suporte ao cliente prontamente disponível para assistência.

Descrição

• Coordinate and manage daily LTL shipments, including scheduling pickups and deliveries • Track and trace shipments, providing updates to customers and internal stakeholders • Monitor shipment performance and proactively resolve service failures before they impact customers. • Resolve exceptions such as delays, damages, or lost freight in a timely manner • Ensure accurate documentation, including bills of lading, proof of delivery, and other inspection documents when applicable • Audit carrier invoices for accuracy, identify discrepancies, and file billing disputes to ensure proper cost recovery. • Assist in process improvement initiatives and system optimizations

🎯 Requisitos

• 3+ years of experience in LTL Freight, logistics, or transportation operations • Strong understanding of LTL carrier networks, pricing structures, and service levels • Proficiency in transportation management systems (TMS) and Google Workspace • Excellent problem solving skills • Excellent communication skills — able to present data and recommendations to senior leadership clearly. • High attention to detail and ability to manage multiple priorities in a fast-paced environment. • Demonstrated team player mindset with the ability to collaborate effectively across departments • Experience with other service levels and modes - including white glove and full truckload (Nice to Have) • Familiarity with freight audit and payment processes (Nice to Have) • Background in supply chain finance or transportation accounting (Nice to Have)

🏖️ Benefícios

• Fully remote work environment • Competitive base salary commensurate with experience. • Performance-based bonus tied to divisional margin and operational KPIs. • Health, dental, and vision insurance. • PTO and paid holidays.