PWS Operations Engineer – Imaging, Biomed Experience Preferred

🕒 Maio 15

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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TRIMEDX

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2010

⚕️ Seguro de Saúde

🔒 Cibersegurança

☁️ SaaS

💰 $200.000 Debt Financing em 2014-01

Healthcare Insurance • Cybersecurity • SaaS

A TRIMEDX é uma provedora líder em soluções de gestão de ativos clínicos, com foco em otimizar e proteger equipamentos médicos em ambientes de saúde. Eles oferecem serviços abrangentes, incluindo engenharia clínica, manutenção preventiva, gestão da cadeia de suprimentos, conformidade regulatória e planejamento de substituição de equipamentos médicos. Conhecida por sua expertise em segurança cibernética e serviços de localização em tempo real (RTLS), a TRIMEDX ajuda organizações de saúde a gerenciar efetivamente seus ativos clínicos, melhorar a eficiência operacional e proteger dados sensíveis. Seu compromisso com a inovação e qualidade é evidenciado por várias certificações e sua inclusão na lista Global Top 100 Inspiring Workplaces.

Descrição

• Serve as the technical point of contact for Predictive Work Systems (PWS) Operations members, clinical engineering teams, biomedical technicians, and hospital IT. • Lead the rollout of remote-monitoring solutions across multiple health systems and medical device types. • Coordinate hardware provisioning, software configuration, and connection activities with field technicians and hospital IT. • Understand system architecture and infrastructure environment to lead resolution of technical issues. • Patching and access control for remote monitoring servers. • Maintain SOPs and troubleshooting guides. • Deliver training sessions and mentor field personnel to reduce support interventions. • Lead the development of new principles and concepts, implements policies, procedures, and standards. • Identify automation, standardization, and cost-optimization opportunities. • Ensure ongoing compliance with HIPAA, ISO 27001, ISO 13485, SOC2, and relevant hospital security policies. • Systematically trace issues across monitoring server, hospital networks, cloud infrastructure, and medical device hardware & software to pinpoint whether issues are user-driven, procedural, environmental, or systemic. • Tackle highly variable, site-specific problems in hospital environments, quickly adapting methods and tools while maintaining rigorous analytical standards. • Convert incident knowledge into monitoring rules, automation scripts, or standard operating procedures. • Decisions and actions often influence the work of other team members and several business processes / customer outcomes. • Assigns configuration tasks and on-site activities to field technicians, vendors, or junior engineers, providing clear instructions and verifying results. • Balances incident response, project milestones, and support/maintenance activities with minimal supervision. • Communicates with IT Management, Clinical Engineering Management, and hospital IT, management, & staff on status issues and decisions to influence outcomes. • Leads meetings/trainings/support sessions with partners to gain alignment and progress on complicated initiatives. • Provides guidance to less experienced team members. • Creates and delivers presentations and communications to peers. • All other duties as assigned.

🎯 Requisitos

• A minimum of three or more years of experience in systems engineering or clinical engineering is required. • Experience working in a clinical healthcare setting is strongly preferred. • Strong organizational, analytical and critical thinking skills. • Knowledge of Medical Device & Healthcare Standards. • Remote Support • Networking and Connectivity • Server Administration • Automation & Scripting • Cybersecurity & Compliance • Systems Development Lifecycle (preferred) • Project & Stakeholder Management • Team Leadership, Collaboration & Communication

🏖️ Benefícios

• Committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive • Drug-Free Workplace • Opportunities for growth and recognition