Director – Delivery, FINS

🕒 Setembro 2

🐊 Florida, Kentucky, +1 estados a mais – Remoto

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⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 19%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Coastal

501 - 1000 funcionários

Fundada em 2012

💼 Consultoria

☁️ SaaS

🤖 Inteligência Artificial

💰 Series unknown em 2020-07

Consulting • SaaS • Artificial Intelligence

A Coastal é uma consultoria de serviços profissionais que ajuda organizações a transformar Salesforce, Snowflake, dados e IA em resultados de negócios mensuráveis. A Coastal enfatiza engajamentos orientados a resultados, equipes de entrega entre nuvens fluentes no contexto da indústria, aceleradores impulsionados por IA para encurtar prazos e evolução contínua pós-go-live para agregar valor. Apoiada pela Tata Consultancy Services e altamente avaliada por clientes e parceiros, a Coastal foca na integração em nuvem, implementações de CRM/Salesforce, trabalho em plataformas de dados e IA e entrega específica para setores como setor público, telecomunicações, ONGs, manufatura e alta tecnologia.

Descrição

• Collaborate with the senior leadership team to innovate and achieve company objectives • Develop accelerators to increase customer time to value and standardize employee and customer onboarding • Provide guidance, coaching, mentoring, and day-to-day direction for direct reports • Handle performance feedback and annual review processes for direct reports • Support recruitment, selection, staffing, and onboarding of consultants • Assist in qualifying opportunities and assessing project fit • Build, manage, and foster a team-oriented environment • Identify new growth opportunities and collaborate with the go-to-market team • Drive strategic relationships with Salesforce and partners • Develop client and C-Suite relationships • Maintain, track, and monitor the sales pipeline • Recommend and implement improvements to achieve sales goals • Support complex negotiations and close new business • Stay current on channel-partner product offerings • Oversee full project lifecycle, including scope, budget, timeline, resources, deliverables, issues, and escalations • Collaborate with project teams on scope, solutioning, cost, and future scoping models • Coordinate with the Delivery Director on delivery health, client relationships, margin, utilization, and revenue • Serve as escalation point for client and project issues • Implement delivery improvements as the organization scales • Track and monitor delivery status • Coach, mentor, and motivate delivery leadership and team members to follow delivery best practices • Grow the practice through sales, revenue, and team size • Deliver enterprise-level Salesforce/CRM projects • Develop internal talent • Expand relationships with Salesforce and Coastal Cloud brand recognition

🎯 Requisitos

• 10+ years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce • Demonstrated success delivering consulting and implementation services • 4+ years of experience leading groups of 20+ individuals distributed nationally • 8-10+ years of experience delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approaches and considerations for different sizes and scales of projects and clients across Salesforce clouds • Experience with the salesforce.com Go-To Market Channel • Excellent communicator who can easily understand business requirements and think on their feet • Entrepreneurial Self Starter, who is good at setting expectations and managing to timelines and deliverables • Must have full-time permanent US work authorization

🏖️ Benefícios

• Flexible working hours with an emphasis on a life-work balance (in that order!) • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • A flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company

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