Engagement Manager

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

👻 Score fantasma 25%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Code Metal

Code Metal

51 - 200 funcionários

Fundada em 2023

🚀 Aeroespacial

🚘 Automotivo

🎖️ Defesa

Aerospace • Automotive • Defense

A Code Metal é uma empresa de software B2B que oferece tradução de código verificável e cadeias de ferramentas automáticas para converter código de pesquisa/IA de alto nível em software de nível inferior, compatível com padrões e pronto para produção em sistemas críticos. Ela combina tradução guiada por IA, análise estática, geração de teste automatizada (incluindo MCDC), verificação formal e otimização específica do alvo para produzir código rastreável, verificado quanto à segurança e conformidade (C/C++, Rust, VHDL, CUDA, OpenCL, etc. ) que pode ser implantado em chips e plataformas embarcadas. A plataforma é direcionada a clientes dos setores de defesa, aeroespacial, automotivo, semicondutores e robótica que precisam de equivalência funcional garantida, conformidade de segurança e portabilidade entre chips.

Descrição

• Own end-to-end engagement delivery from pre-POC scoping through production deployment, including project plans, milestone tracking, risk identification, and on-time delivery across active accounts. • Manage customer relationships at every level, establish credibility, set and manage expectations, and provide reliable support during complex deployments. • Run structured project governance by defining engagement timelines, milestone frameworks, and communication cadences. • Stabilize first-of-kind deployments by triaging issues with product and engineering, setting expectations, and strengthening customer confidence. • Handle contract coordination, requirements clarification, technical scoping, and escalation management as needed. • Support multiple accounts simultaneously and document repeatable engagement frameworks and playbooks. • Surface customer friction to product and engineering, partner with Growth on expansion and renewals, and ground internal decisions in field realities.

🎯 Requisitos

• 7+ years of experience leading customer engagements, implementations, or deployments in technical, enterprise environments. • Experience owning white-glove enterprise-delivery at an elite professional services firm (e.g. management consulting, investment banking) and/or a high-growth SaaS or deep tech company. • Background in commercial defense or defense technology; familiarity with how primes, Tier 1 suppliers, and defense customers evaluate and procure new technology. • Technically fluent: comfortable discussing software, firmware, or signal processing with engineers and translating complexity for non-technical stakeholders. Familiarity with AI-enabled technologies. • Proven ability to lead complex, multi-stakeholder deployments and turn difficult situations into customer wins. • Strong executive presence and communication skills; effective with both working teams and senior stakeholders. • Highly organized and self-directed; comfortable managing multiple accounts and engagements in a fast-moving, resource-constrained environment. • Current possession of a security clearance, or the ability to obtain one. • US Citizenship may be required for certain project assignments involving security clearance. • Legally authorized to work in the United States.

🏖️ Benefícios

• Pay depends on experience, but we strive to be at the upper end of the salary range • Health care plan with 100% premium coverage, including medical, dental, and vision • 401k with 5% matching • Paid Time Off (uncapped vacation, plus sick and public holidays) • Flexible hybrid or remote work arrangement • Relocation assistance for qualifying employees

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