Senior Manager, Digital Product – Operational Planning

Vaga não está no LinkedIn

🕒 6 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $118.450 - $236.900 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

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CVS Health

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1963

🏥 Saúde

⚕️ Seguro de Saúde

🛒 Varejo

Healthcare • Healthcare Insurance • Retail

CVS Health é uma empresa líder de saúde nos Estados Unidos, dedicada a ampliar o acesso e a acessibilidade ao cuidado. A empresa adota uma abordagem abrangente que inclui serviços de saúde, seguro saúde e gestão de benefícios farmacêuticos (PBM). Por meio de suas subsidiárias, como Aetna e CVS Caremark, a CVS Health oferece uma variedade de serviços que promovem o bem-estar, a gestão de condições de saúde e a cobertura acessível de medicamentos prescritos. A CVS Health opera farmácias de bairro, oferece serviços de farmácia por correspondência e gerencia programas de medicamentos de especialidade, com o objetivo de tornar o cuidado com a saúde conveniente e acessível para todos. Movida pela missão de conectar pessoas a serviços essenciais de cuidado, a CVS Health está comprometida em fomentar comunidades mais saudáveis e apoiar o bem-estar de todas as pessoas.

Descrição

• Define and own the product vision and roadmap for operational planning and demand generation • Develop foundational capabilities to forecast outreach demand, model supply and capacity, and surface planning insights • Own product development of an internal planning tool visualizing outreach capacity and clinician availability • Define user experience, data requirements, and underlying planning logic • Partner with Engineering and Analytics to deliver planning capabilities • Lead development of a recommendation engine optimizing outreach and clinician capacity allocation across member populations • Ensure recommendation outputs are reliable, interpretable, and used in planning and goal-setting • Ensure planning tool outputs inform downstream systems generating detailed clinician capacity plans • Define integration requirements and maintain data integrity across systems • Define required data inputs and partner with Analytics, Finance, and Operations to maintain them across planning cycles • Build trust and alignment across matrixed cross-functional teams without direct authority • Identify user and business needs, drive tradeoff discussions, and negotiate priorities • Develop short- and long-term roadmaps with success metrics • Communicate roadmap priorities and tradeoffs to the organization and senior leadership • Define, track, and communicate operational planning KPIs • Communicate complex analytical and planning concepts to peers, stakeholders, and leadership • Synthesize model outputs and operational data into actionable insights • Coordinate dependencies across adjacent product domains and manage stakeholder expectations

🎯 Requisitos

• Bachelor’s degree in business, a quantitative field, or equivalent combination of formal education and experience • 7+ years of professional experience, including 5+ years in product management • Strong track record of driving measurable business outcomes in ambiguous, end-to-end problem spaces spanning multiple systems and teams • Experience with demand forecasting, capacity modeling, or supply and demand optimization • Experience building or owning complex analytical models in a product or operational context • Experience owning data-intensive product experiences, including visualization tools, planning interfaces, or user-facing analytical products • Comfort partnering with design and engineering to deliver intuitive, high-quality user experiences • Ability to lead through influence in a matrixed organization without direct authority • Excellent written and verbal communication skills for technical, non-technical, and senior leadership audiences • Experience building products in early-stage environments and moving from prototype to production • Familiarity with healthcare operations, outreach programs, or population health contexts • Experience working alongside data science or analytics teams to productize forecasting models or translate algorithmic outputs into planning tools • Experience building internal operator tools • Experience designing or owning products that feed downstream systems or inform automated workflows • Familiarity with data pipeline and integration considerations • Experience applying AI or automation to forecasting, planning workflows, or capacity allocation recommendations • Ability to work independently in a results-oriented, fast-paced environment • Passion for transforming the US healthcare system and care delivery • Curiosity and a bias toward data-informed decision-making

🏖️ Benefícios

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being