Senior Manager – Delivery and Implementation

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🕒 Junho 11

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CODEPATH LIMITED

SiteLinkedInTodas as Vagas

1 - 10 funcionários

🛍️ Comércio Eletrônico

🤝 B2B

☁️ SaaS

eCommerce • B2B • SaaS

A CODEPATH LIMITED é uma empresa especializada em exportações, importações e soluções de gerenciamento de conteúdo para Sellerdeck, oferecendo uma ampla gama de plugins e serviços de processamento de dados personalizados. Como parceiros de desenvolvimento confiáveis da Sellerdeck desde 2005, proporcionam serviços como reestruturação de catálogos, atualizações de preços e ferramentas de conversão de vendas. A CODEPATH LIMITED aprimora a funcionalidade de e-commerce facilitando transferências de dados entre Sellerdeck e outras plataformas como eBay e Amazon, melhorando o SEO por meio de seu sistema de avaliações e oferecendo serviços de desenvolvimento sob medida e suporte para atender às necessidades únicas dos clientes.

Descrição

• Lead teams comprised 1-2 layers of reports (total size from 30-300+ team members, direct reports 0-5) • Own direct reports’ successful development, tracking to the Learning team's norms and values, and hold the quality bar across their programs • Provide functional decision guardrails for staffing, budget, and program scope so roles in your stack can move without escalating • Partner with the Senior Director of Learning on capacity planning and seasonal staffing • Own end-to-end program delivery across formats, ensuring consistent execution at scale • Fluently track course and curriculum intent, mapping it to real-time decisions for 1-3 layers of staff across various deployment terrains (large scale zoom, credit-bearing onsite, employer-sponsored, etc.) • Intimately understand our data warehouse, admissions, and course completion tooling, to plan runs effectively, and build and lead interventions and modifications successfully • Provide coherent, resonant, and inspiring leadership and directives on the above, for your managers, coordinators, and instructional staff • Author playbooks, workflows, and run plans that enable teams to flexibly and consistently achieve outrageous learner success, at scale • Troubleshoot workflows, data flows, operating plans, and personnel SOPs in accordance with department values and first-principles • Quality check program formats and local setup against course intent and blueprints in advance and in real-time, to ensure that things run–in real time– as intended

🎯 Requisitos

• You have 5+ years in program operations or delivery management • You can win and direct a (or several) Zoom room/s of 500+ easily and on-contact, earning rapid confidence from students, peers, and program leadership • You have successfully trained and manage 1-3 layers of actively deployed reports, for 2+ years (this one is required, not a nice-to-have) • You have simultaneously run multiple programs serving hundreds or thousands of learners, across different formats • You use data to catch problems early, not just report on outcomes • You bring excellent judgment on staffing, budget, and program design, under real constraints • A higher education, university partnership, or edtech background is a strong plus • You are an operator who can learn the education context, not an educator looking to manage • You have a stellar body of demonstrated work in programs quality, scaling, and outcomes in and under real-world conditions • Tooling: Expert level Zoom skills required: Asana, Github, Notion, gSuite, Claude a plus

🏖️ Benefícios

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program • Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection • Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2) • Professional Growth: $1,000 annual professional development stipend and home office setup support • ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt • Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings