Account Manager, Business Information

🕒 6 dias atrás

🏖️ New Jersey – Remoto

🏖️ New Jersey – Remote

💵 $75.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Coface

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1948

💸 Finanças

🛡️ Seguros

Finance • Insurance

A Coface é uma líder global em gestão de risco de crédito comercial, aproveitando sua expertise e tecnologia avançada para atender 100. 000 clientes em aproximadamente 200 mercados. Com mais de 75 anos de experiência, a Coface ajuda empresas a navegarem em ambientes incertos e voláteis, oferecendo serviços de seguro de crédito, cobrança de dívidas e serviços de informação. A presença internacional da empresa permite gerenciar riscos e fornecer insights de negócios, ajudando os clientes a otimizar suas operações e proteger-se contra riscos de inadimplência.

Descrição

• The Account Manager is responsible for managing and growing relationships with existing clients and their intermediaries. • This role focuses on client retention, revenue growth, customer satisfaction, and identifying new business opportunities within assigned accounts. • Build and maintain strong relationships with clients and intermediaries through regular communication. • Serve as the main point of contact for assigned accounts. • Respond quickly and professionally to client questions and concerns. • Conduct regular business reviews with clients to discuss performance, goals, and opportunities. • Develop and execute account plans to support client retention and growth. • Manage renewals and maintain profitable client relationships. • Identify opportunities for cross-selling and upselling additional Coface products and solutions. • Monitor client activity, usage, and portfolio performance. • Analyze data and trends to identify risks and growth opportunities.

🎯 Requisitos

• Bachelor's degree preferred. • 5+ years of experience in Account Management, Customer Success, Sales, or Client Relationship Management. • Experience in Credit Insurance, Risk Management, Financial Services, SaaS, FinTech, Trade Finance, or related industries is a plus. • Strong communication and relationship-building skills. • Strong analytical and problem-solving abilities. • Ability to interpret business data and make recommendations. • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). • Experience with CRM systems is preferred. • Ability to work independently while collaborating effectively with cross-functional teams. • Strong organizational and time-management skills. • Detail-oriented, proactive, and customer-focused.

🏖️ Benefícios

• Occasional travel to clients required