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Merchandising Operations Manager

🕒 5 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Comfrt, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship 5 dias atrás

Ainda aberta no site da Comfrt. Verificada 1 hora atrás.

Logo of Comfrt

Comfrt

51 - 200 funcionários

🍽️ Alimentos e Bebidas

🏥 Saúde

✈️ Turismo

Food & Beverage • Healthcare • Travel

A Comfrt é uma marca de vestuário direto ao consumidor e varejista de e-commerce baseada no Shopify, focada em roupas que priorizam o conforto. A empresa vende moletons (incluindo moletons levemente pesados, comercializados para alívio da ansiedade), roupas de lazer, cobertores, artigos para viagem, itens infantis e para pets, e acessórios, além de operar um programa de embaixadores e um aplicativo móvel. Sua mensagem enfatiza roupas aconchegantes, funcionais, de estilo de vida e vendas online direta ao consumidor.

Descrição

• Manage and develop the Merchandise Coordinator through prioritization, delegation, coaching, training, one-on-ones, performance reviews, feedback, and development goals • Own accurate and timely purchase order entry in the ERP or order management system • Validate style numbers, SKUs, quantities, vendor codes, costs, delivery dates, and shipping terms • Manage the PO lifecycle from entry and issuance through revisions, shipment tracking, receipt reconciliation, and closure • Confirm vendor acknowledgments, production milestones, and delivery commitments; flag missing information and delays • Process approved PO changes, cancellations, and delivery updates with documented approvals • Reconcile ordered, shipped, and received quantities and resolve discrepancies • Coordinate with Merchandising, Product, Sourcing, Production, Supply Chain, Operations, Planning, and eCommerce • Provide updates on open orders, decisions, delivery risks, business impact, and next steps • Create and maintain SKUs, product attributes, system mappings, and product variants • Maintain SKU traceability across purchase orders, operational systems, website listings, and inventory records • Audit product, vendor, cost, and PO data and establish validation controls • Maintain reports for open POs, production status, incoming inventory, SKU readiness, vendor performance, and on-time delivery • Analyze supply chain, inventory, and sales data and recommend actions supporting inventory planning and product availability • Automate recurring reporting where practical • Improve PO workflows, data accuracy, reporting, and cross-functional handoffs • Document procedures, approval requirements, and reporting logic • Support ERP and PLM implementations and integrations through data cleanup, workflow requirements, testing, and user training

🎯 Requisitos

• Minimum 5 years of relevant experience in merchandising operations, product operations, purchasing, production operations, or supply chain operations • Experience managing and developing a direct report, including coaching, training, delegation, goal setting, and performance management • Hands-on experience owning PO entry and ongoing management, including revisions, order tracking, and reconciliation • Hands-on experience creating SKUs and managing product master data, including variant setup, system mappings, and data integrity • Ability to work collaboratively across Merchandising, Product, Sourcing, Production, Supply Chain, Operations, Planning, and eCommerce • Strong written and verbal communication, proactive updates, timely escalation, and consistent follow-through • Advanced Excel skills, including pivot tables, lookup functions, data validation, and reconciliation of large datasets • Proficiency with ERP, inventory, or purchase order management systems and understanding of data validation and system accuracy • Strong analytical judgment and attention to detail; ability to manage a high volume of orders and deadlines independently • Ability to balance hands-on execution with team leadership, prioritize workloads, and remain accountable for team deliverables • Bachelor’s degree in Supply Chain, Business, Business Analytics, Economics, or a related field • Preferred: apparel, home goods, or e-commerce experience, including overseas vendors and production lead times • Preferred: experience with NetSuite, PLM, or similar systems, including implementation, data migration, or workflow improvements • Preferred: familiarity with inventory planning and S&OP; experience with SQL, Power BI, Tableau, or workflow automation tools

🏖️ Benefícios

• Fully remote environment • Generous paid time off • Company-covered health insurance • 5% 401(k) match • Discounts on Comfrt products

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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