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Practice Operations Associate

🕒 5 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $20 - $23 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da FamilyWell Health, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship 5 dias atrás

Ainda aberta no site da FamilyWell Health. Verificada 1 hora atrás.

Logo of FamilyWell Health

FamilyWell Health

11 - 50 funcionários

Fundada em 2022

⚕️ Seguro de Saúde

🏥 Saúde

🧘 Bem-estar

Healthcare Insurance • Healthcare • Wellness

A FamilyWell Health é uma empresa de saúde que se especializa em fornecer serviços integrados de saúde comportamental para indivíduos grávidas e no pós-parto. Ao incorporar apoio à saúde mental em práticas obstétricas, a FamilyWell visa abordar o significativo número de mulheres que enfrentam problemas de saúde mental perinatal. Os serviços da empresa são cobertos por seguros, permitindo que clínicas obstétricas ofereçam cuidados facilmente faturáveis, enquanto melhoram os resultados dos pacientes por meio do acesso oportuno a recursos e apoio em saúde mental.

Descrição

• Process incoming patient referrals and ensure timely, accurate entry into patient management systems • Collect, verify, and maintain patient demographic, insurance, and referral information • Support patient registration and onboarding processes • Identify and resolve missing or incomplete information to prevent care delays • Coordinate with internal teams and partner practices on referral-related questions and issues • Maintain accurate, complete, and current patient records in EHR and practice management systems • Support timely exchange of clinical documentation with referring providers and partner practices • Update patient information, appointment records, and related documentation • Identify and resolve discrepancies in patient records • Handle documentation in accordance with HIPAA and organizational policies • Verify patient insurance eligibility and benefits • Identify insurance coverage issues and coordinate resolutions • Assist with routine billing-related administrative tasks, including applicable patient charges • Collaborate with billing and operations teams on reimbursement and patient-experience issues • Provide day-to-day administrative support to clinical and operations teams • Monitor administrative workflows for timely and accurate completion • Communicate with internal team members and external partners • Identify opportunities to streamline processes and improve efficiency • Assist with reporting, data management, and operational projects • Ensure referrals, registration, records, insurance issues, and administrative workflows are processed accurately, promptly, securely, and efficiently

🎯 Requisitos

• At least 2 years of experience in healthcare administration, with a focus on insurance eligibility and benefits verification, revenue cycle management (RCM), or related medical practice operations • Strong attention to detail and commitment to accuracy • Excellent organizational and time-management skills, with the ability to manage multiple priorities • Comfort working with electronic health records, practice management systems, and other digital tools • Strong written and verbal communication skills • Ability to work independently and collaboratively in a remote, fast-paced environment • Understanding of patient confidentiality and HIPAA requirements • A proactive, solutions-oriented mindset and willingness to learn new processes and systems • Experience in behavioral health, women's health, or a related healthcare setting preferred • Familiarity with insurance eligibility verification and medical billing processes preferred • Experience working with multiple EHR or practice management platforms preferred • Proficiency with spreadsheets, data entry, and basic reporting preferred • Experience supporting a growing healthcare organization or multi-site medical practice preferred

🏖️ Benefícios

• Full-time W2 hourly employment • Non-exempt status • Benefits eligible • Remote work • Equal opportunity employer

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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