Growth Account Manager

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🕒 Janeiro 1

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.000 - $175.000 / ano

⏰ Tempo Integral

🟢 Júnior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Common Great

1 - 10 funcionários

Fundada em 2022

🤲 Filantropia

🤝 Sem Fins Lucrativos

Charity • Non-profit • Digital Marketing

A Common Great é uma consultoria especializada em ajudar organizações sem fins lucrativos a inovar suas estratégias de arrecadação de fundos e aprimorar seus esforços de marketing digital. Com foco no uso de ferramentas e tecnologias eficazes, a Common Great capacita organizações sem fins lucrativos a atingirem suas metas de arrecadação, enfrentando as complexidades do engajamento moderno de doadores. Eles são comprometidos com a promoção de práticas equitativas no setor sem fins lucrativos e oferecem serviços com desconto para organizações lideradas por comunidades sub-representadas.

Descrição

• Own a portfolio of Growth customers with responsibility for renewals and expansion. • Manage the full post-sales commercial lifecycle, from onboarding handoff through renewal. • Proactively identify and develop upsell and expansion opportunities based on customer usage, maturity, and evolving needs. • Partner closely with Customer Success, Solutions, and Sales to ensure customers realize value and are positioned for growth. • Lead renewal and expansion conversations, including discovery, value articulation, and commercial negotiation. • Help customers evolve their GTM approach by introducing new use cases, workflows, and capabilities as they mature. • Maintain accurate account plans, forecasts, and notes within CRM and GTM tooling. • Surface customer feedback and expansion signals to Product and GTM leadership.

🎯 Requisitos

• 1–4+ years of experience in Account Management, Customer Success, Sales, or a similar GTM role in B2B SaaS. • Are excited by owning accounts end-to-end, not just supporting them. • Bring a commercial mindset to post-sales work and are comfortable talking about value, growth, and pricing. • Are technically curious and comfortable discussing GTM tooling, data flows, and integrations at a conceptual level. • Can juggle a larger book of accounts while staying organized and proactive. • Bring grit and resilience—you don’t wait for opportunities to land in your lap. • Enjoy learning, being coached, and growing into more complex deal ownership over time. • Are willing to travel occasionally for customer meetings, events, or team offsites when it drives stronger relationships.

🏖️ Benefícios

• Competitive base compensation with meaningful equity ownership • Health insurance including medical, dental, and vision, HSA and FSA • We pay 100% of your employee premium and 50% of your premium for any dependents • Unlimited Paid Time Off • Paid Company Holidays • Work from home policy including a laptop and support for your home office needs • Monthly Remote Stipend • 401(k) self contribution • Paid Family Leave • Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle

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