Sales & Customer Service Representative – Bilingual Spanish/English

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Community Sports Partners

SiteLinkedInTodas as Vagas

11 - 50 funcionários

⚽ Esportes

👥 B2C

Sports • B2C

A Community Sports Partners é uma operadora de campos de grama sintética premium, ginásios e programas esportivos comunitários, com sede em Mississauga. Eles oferecem instalações internas e externas durante todo o ano para futebol, rugby, hóquei em campo, basquete e outros esportes, com gramado de nível profissional, iluminação LED, arquibancadas e comodidades completas. A organização administra programas e ligas para jovens e adultos (SportStars, HoopStars, Mississauga Soccer, Volleyball Mississauga), gerencia aluguéis de instalações e reservas para torneios/treinamentos, e oferece um sistema de reservas online e o aplicativo RecRivals para visualizar a disponibilidade em tempo real e gerenciar reservas. As principais localizações incluem Applewood Heights e Gordon Graydon em Mississauga, Ontário.

Descrição

• **Drive Enrollment Growth** • - Conduct high-volume inbound and outbound calls, emails, and follow-ups • - Convert inquiries into registrations for camps, leagues, and programs • **Lead Generation & Pipeline Management** • - Proactively generate new leads through outreach and follow-ups • - Build, manage, and maintain a healthy sales pipeline • - Track all interactions accurately using CRM systems • **Customer Relationship Building** • - Build strong rapport with parents and guardians • - Understand customer needs and recommend best-fit programs • - Deliver a high-energy, positive, and professional experience • **Sales Execution** • - Confidently present program offerings and value propositions • - Overcome objections and close enrollments • - Consistently meet or exceed individual sales targets • **Bilingual Customer Support** • - Communicate fluently in both English and Spanish • - Ensure all families feel supported, informed, and confident • **Cross-Team Collaboration** • - Work closely with operations and program teams • - Share customer insights and feedback to improve offerings

🎯 Requisitos

• - **Strong competitive drive** — You’re motivated by goals, enjoy a challenge, and have a natural desire to win. • - **Sales instincts or experience** — Whether you’ve sold camp spots, sports programs, or fundraised for a team, you know how to connect with people and get them excited. • - **Comfortable generating leads and making outreach** — You’re not afraid to make the first move, whether it’s a phone call, email, or in-person conversation. • - **Ability to build rapport with families** — You can talk to parents with ease, listen to their needs, and guide them to the right solution. • - **Strong communication and interpersonal skills** — You’re great with people, clear in your message, and comfortable speaking with both adults and kids. • - **Fluent in English and Spanish** — You can confidently communicate with families in both languages. • - **Team player who takes initiative** — You bring energy to a group but can also work independently and stay focused without micromanagement.

🏖️ Benefícios

• **Compensation: **Competitive based on experience plus commission structure