CRE Loan Servicing Manager

🔥 11 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.000 - $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Cooperative Business Services (CBS)

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2003

🏗️ Construção

🏥 Saúde

📦 Logística

Construction • Healthcare • Logistics

A Cooperative Business Services (CBS) é uma fornecedora de soluções completas em crédito comercial que faz parceria principalmente com cooperativas de crédito e outras instituições financeiras. Oferece uma combinação de serviços profissionais — concessão de crédito, administração de empréstimos, gestão de portfólio, participações, recuperação de crédito, gestão de construção e gerentes de desenvolvimento comercial compartilhados — juntamente com um produto SaaS de gestão de portfólio de empréstimos (ExRA), due diligence de fornecedores e troca segura de documentos. A CBS também apoia mutuários com empréstimos comerciais imobiliários, SBA e de construção, visando ajudar as cooperativas de crédito a diversificarem suas folhas de balanço e expandirem o crédito comercial em suas comunidades.

Descrição

• Lead and develop the Servicing team by establishing expectations, managing performance, distributing workloads, and fostering accountability and professional growth • Oversee commercial loan servicing operations to ensure accurate, timely, and reliable account administration and client service • Maintain effective financial controls and operational risk management practices to protect client assets and support regulatory and contractual compliance • Oversee servicing transactions, reconciliations, reporting, and exception resolution to ensure accuracy and operational integrity • Monitor department performance, identify opportunities for improvement, and implement processes that strengthen efficiency, accuracy, and service delivery • Collaborate with internal departments and client credit unions to resolve servicing concerns, support business needs, and maintain effective working relationships

🎯 Requisitos

• Bachelors degree in Business Administration, Finance, Accounting, or a related field; equivalent relevant experience may be considered • Five or more years experience in commercial loan servicing, preferably within a financial institution, credit union, or commercial lending environment • Experience leading, supervising, or developing employees, including establishing expectations, providing feedback, and managing team performance • Strong understanding of commercial loan servicing activities, including payment processing, payoffs, account maintenance, reconciliations, and servicing transactions • Knowledge of financial controls, transaction authorization, fraud prevention, and operational risk management practices • Ability to analyze financial and operational information, identify discrepancies or trends, and exercise sound judgment in resolving complex issues • Experience evaluating and improving operational processes, procedures, and workflows • Strong communication and relationship-building skills, with the ability to work effectively with employees, internal stakeholders, and external clients • Ability to independently prioritize responsibilities, manage competing operational demands, and lead a team in a remote work environment • Candidates must reside in states where CBS is authorized and equipped to employ team members

🏖️ Benefícios

• 13 paid holidays each year • Medical, dental, vision, and supplemental benefit plans • Company-paid Short-Term Disability (STD) • Company-paid Long-Term Disability (LTD) • Company-paid life insurance equivalent to 1 time your salary • 401(k) plan with matching contribution of up to 6% • Tuition assistance • Remote work environment

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