Managed Services Solutions – Portfolio Architect

🕒 Setembro 2

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🏛️ Arquiteto

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Coretek

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

🏥 Saúde

🏭 Manufatura

Consulting • Healthcare • Manufacturing

A Coretek é um Provedor de Serviços Gerenciados (MSP) Expert em Microsoft Azure, reconhecido nacionalmente, e o principal Provedor de Soluções em Nuvem da Microsoft nos Estados Unidos. A empresa é especializada em fornecer soluções em nuvem, serviços de segurança e inovações orientadas por IA para uma ampla gama de setores, incluindo governo, saúde, manufatura e serviços financeiros. A Coretek oferece uma variedade de serviços, como migração para a nuvem, modernização de aplicativos, automação DevOps e gestão de ambientes de trabalho. Eles são conhecidos por suas soluções de segurança abrangentes, aproveitando plataformas como Palo Alto e Dynatrace, e suas parcerias com empresas como Imprivata e Citrix. A expertise da Coretek se estende aos serviços Azure OpenAI, tornando-os líderes na entrega de soluções inovadoras de IA e aprendizado de máquina. Seu compromisso com a excelência em tecnologia lhes garantiu um lugar na lista Inc. 5000 das empresas privadas de crescimento mais rápido e reconhecimento como finalista no prêmio Parceiro do Ano da Microsoft.

Descrição

• Co-sell with Account Executives from qualification through discovery, solution development, proposal, presentation, negotiation, and transition to delivery. • Lead technical and operational discovery with engineers, business leaders, and executive stakeholders. • Translate requirements into end-to-end managed services solutions defining scope, service levels, operating model, governance, tooling, integrations, staffing assumptions, transition needs, dependencies, and client responsibilities. • Present solution architecture, service outcomes, value, assumptions, risks, and differentiators to technical and executive audiences. • Support complex and strategic pursuits, including RFP/RFI responses, executive briefings, proofs of concept, and multi-tower managed services opportunities. • Create, launch, maintain, and continuously improve outcome-oriented managed services offerings. • Develop service briefs, FAQs, solution playbooks, standard architectures, scope and responsibility matrices, contract language, SOW content, and delivery acceptance criteria. • Establish technical, scoping, and packaging standards for selling, pricing, contracting, onboarding, and support. • Use client, Sales, Delivery, and partner feedback to identify portfolio gaps and new go-to-market opportunities. • Partner with Delivery to validate operational readiness, automation opportunities, support processes, documentation, and quality controls. • Build and maintain pricing calculators, cost models, consumption-based structures, labor assumptions, third-party costs, and margin scenarios. • Participate in qualification and deal reviews, identifying risks and recommending mitigations. • Work with Sales Operations and Finance on quotes, pricing schedules, bookable documents, and approval materials. • Create and deliver seller and technical enablement for offerings. • Collaborate across Sales, Finance, Legal, Delivery, Engineering, Operations, and executive leadership. • Engage technology vendors and service partners on capabilities, licensing, terms, dependencies, and joint go-to-market plans. • Lead presales-to-delivery handoffs communicating scope, assumptions, commitments, risks, client expectations, and success measures.

🎯 Requisitos

• 7+ years of experience across managed services, IT consulting, technical product management, solutions architecture, presales engineering, or related client-facing technology roles. • Demonstrated success designing, productizing, positioning, and selling managed services in a multi-client environment. • Experience creating presales and offering documentation, including service briefs, proposals, SOWs, RFP responses, technical standards, and seller enablement assets. • Strong understanding of managed services operating models, recurring revenue economics, service levels, governance, transition, support processes, delivery readiness, and continual improvement. • Experience developing pricing models, scoping standards, cost assumptions, margin analysis, and commercial structures for complex services. • Ability to communicate credibly with engineers, end users, business stakeholders, and C-suite executives. • Ability to lead technical discovery, solution workshops, executive presentations, and cross-functional decision making with minimal supervision. • Bachelor’s degree in information technology, computer science, business, or a related field, or equivalent practical experience. • Breadth across public and private cloud, datacenter infrastructure, security, endpoint and OS management, data protection, networking, and service management. • Experience developing differentiated or consumption-based managed services and improving delivery efficiency through automation and standardization. • Experience forming and activating technology-partner relationships, including joint solution development and go-to-market alignment. • Familiarity with platforms and ecosystems such as Microsoft Azure and Azure Arc, Microsoft 365, AWS, ServiceNow, Tanium, Elastic, Zscaler, Commvault, Cisco, Palo Alto, Fortinet, Pure Storage, NVIDIA, or comparable technologies. • Working knowledge of common security and compliance frameworks such as NIST, CIS, ISO, PCI, and HIPAA. • Experience supporting large, customized, or strategic managed services pursuits with executive visibility.