VP Client Engagement

🕒 Maio 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.000 - $175.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

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Cotiviti

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

⚕️ Seguro de Saúde

💳 Fintech

🤖 Inteligência Artificial

Healthcare Insurance • Fintech • Artificial Intelligence

Cotiviti é uma empresa de tecnologia e análise em saúde que se especializa em melhorar a precisão e o desempenho dos pagamentos por meio de soluções avançadas de análise de dados. Eles se associam a planos de saúde, agências governamentais e provedores de serviços de saúde para fornecer insights que aprimoram a qualidade e a eficiência na prestação de cuidados. Com soluções como ajuste de risco, gerenciamento de políticas de pagamento e engajamento de membros, a Cotiviti busca otimizar os resultados financeiros e clínicos para o ecossistema de saúde.

Descrição

• Develop, foster, and maintain relationships with customer accounts. • Liaison between company and client or prospect. • Serves as the client’s advocate, monitoring and supporting all activity and managing problem resolution. • Responsible for managing, tracking, and closing all client issues. • Ensure effective communication with clients regarding new edits and system issues and upgrades. • Review client data to manage and monitor edit savings and identify potential problems. • Enter and maintain assigned customer records in the Customer Relationship Management (CRM) database as required. • Travel to clients and prospective clients to strategically manage client relationships.

🎯 Requisitos

• B.S. or M.B.A. in Business Administration or a related degree is required. • Strong working knowledge of health insurance industry business operations is required. • 10-15 years of experience in the healthcare industry with strong presentation skills. • Customer (internal/external) problem diagnostics and solution design. • Tactical scheduling, strong contract knowledge, and HIPAA compliance related to the company’s Business Associate classification. • Excellent communicator and leader who is results-oriented and diplomatically assertive. • Ability to synthesize and utilize data, mentor staff, and be a successful team builder. • Establish professional relationships at all levels of key client organizations, including C-level executives, vice presidents, and department managers. • Demonstrable knowledge of healthcare claims payment policy and processing, claims editing, and fraud detection. • General understanding of database structures, database management, and data manipulation.

🏖️ Benefícios

• medical, dental, vision, disability, and life insurance coverage • 401(k) savings plans • paid family leave • 9 paid holidays per year • 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti