Account Manager – Employee Benefits

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🕒 Setembro 23

🦞 Maine, New Jersey, +4 estados a mais – Remoto

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💵 $60.000 - $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of CRC Insurance Services

CRC Insurance Services

1001 - 5000 funcionários

Fundada em 1982

🏨 Hospitalidade

🏭 Manufatura

📦 Logística

Hospitality • Manufacturing • Logistics

A CRC Insurance Services é uma corretora de seguros abrangente especializada em soluções de seguro por atacado. A empresa oferece uma ampla gama de serviços, incluindo cobertura de propriedade, responsabilidade civil e responsabilidade profissional, com foco em fornecer soluções sob medida para diversos setores como construção, saúde e setores ambientais. Aproveitando o amplo acesso ao mercado e conhecimento especializado, a CRC visa atender às necessidades únicas de seus clientes, garantindo que recebam proteção e suporte de seguro ideais.

Descrição

• Serve as the primary point of contact for a portfolio of small group employer clients • Manage high-volume day-to-day client service needs via phone and email • Build and maintain client and carrier relationships through proactive outreach • Conduct virtual Teams meetings for open enrollment and renewal discussions • Handle, triage, delegate, and follow through on high-level client service issues • Support renewals by coordinating plan options and gathering required information • Identify and pursue cross-sell opportunities for additional coverage lines • Assist with ERISA, COBRA, FMLA, and Health Care Reform compliance questions • Maintain accurate client records and document interactions in the CRM system • Manage client calendars, renewals, deadlines, and competing priorities • Stay current on carrier products, plan designs, underwriting guidelines, and legislative changes • Participate in team meetings, huddles, special projects, process improvements, and new service development

🎯 Requisitos

• English language fluency required • Active Life & Health Insurance License required • Insurance Producer's License required • Minimum of two (2) years of experience in small group employee health benefits, preferably in a health insurance broker environment • Solid understanding of small group insurance products, carrier procedures, and plan design, including medical, dental, vision, life, STD, and LTD • Knowledge of carrier submission requirements for new business and renewals • Familiarity with ERISA, COBRA, FMLA, and ACA/Health Care Reform compliance requirements • Must be licensed in Texas, New York, New Jersey, Maryland, Massachusetts, and/or Maine • Ability to work eastern or central business hours • Associate's degree preferred • Strong proficiency in Microsoft Office (Word, Excel, Outlook), web-based tools, and CRM platforms • Ability to manage a high-volume book of business, prioritize competing demands, and meet deadlines • Ability to problem-solve, triage service issues, delegate effectively, and follow through to resolution • Ability to lift up to 25 lbs.

🏖️ Benefícios

• Medical, dental, vision, life, disability, and AD&D insurance • Tax-advantaged savings accounts • 401(k) plan with company match • Company holidays, vacation, and sick days • New parent leave • Restricted stock units for eligible positions • Deferred compensation plan for eligible positions • Remote work arrangement

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