Claims Team Manager – Construction Defect

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🕒 Agosto 13

🏈 Alabama, Florida, +3 estados a mais – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 11%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of CRC Insurance Services

CRC Insurance Services

1001 - 5000 funcionários

Fundada em 1982

🏨 Hospitalidade

🏭 Manufatura

📦 Logística

Hospitality • Manufacturing • Logistics

A CRC Insurance Services é uma corretora de seguros abrangente especializada em soluções de seguro por atacado. A empresa oferece uma ampla gama de serviços, incluindo cobertura de propriedade, responsabilidade civil e responsabilidade profissional, com foco em fornecer soluções sob medida para diversos setores como construção, saúde e setores ambientais. Aproveitando o amplo acesso ao mercado e conhecimento especializado, a CRC visa atender às necessidades únicas de seus clientes, garantindo que recebam proteção e suporte de seguro ideais.

Descrição

• Supervise and lead a team of claims adjusters and specialists, ensuring performance objectives and quality standards are met • Review and approve coverage analysis on claims within delegated authority and escalate as necessary • Provide technical guidance, coaching, and mentorship to team members • Monitor workflow, allocate resources, and resolve escalated issues to maintain service-level agreements • Ensure compliance with applicable laws, industry regulations, and internal policies for all claims activities • Collaborate with internal stakeholders to identify process improvements and implement best practices for claims handling • Analyze claims data to identify trends, manage risk exposure, and recommend strategic initiatives • Conduct performance evaluations and contribute to workforce planning, including hiring, training, and succession management • Manage Construction Defect claims and drive efficient claims resolution to achieve business objectives and customer satisfaction

🎯 Requisitos

• Bachelor’s degree in insurance, business administration, or a related field, or equivalent work experience • 5 or more years of claims handling experience, including at least 2 years in a supervisory or team lead role • Proven track record managing complex and high-severity claims across multiple lines of business • State adjuster license where required or ability to obtain within specified timeframe • Professional insurance certification such as CPCU or AIC preferred • Claims investigation and analysis • Regulatory compliance knowledge • Leadership and people management • Conflict resolution and decision-making • Communication and negotiation proficiency • Data analysis and reporting • Process improvement and workflow management • Customer service orientation • English language fluency required

🏖️ Benefícios

• Medical, dental, vision, life, disability, and AD&D insurance • Tax-advantaged savings accounts • 401(k) plan with company match • Company holidays • Vacation and sick days • New parent leave • Restricted stock units for eligible positions • Deferred compensation plan for eligible positions • Learning and leadership development programs • Competitive compensation • Retirement plans • Support for physical, emotional, financial, social, and professional well-being

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