Enterprise Account Executive

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🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

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Crescendo

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2024

🤖 Inteligência Artificial

☁️ SaaS

🤝 B2B

💰 $50.000.000 Series C - Crescendo em 2024-10

Artificial Intelligence • SaaS • B2B

Crescendo é uma plataforma de centro de contato e experiência do cliente (CX) nativa de IA que combina assistentes de IA operando continuamente com especialistas em CX humanos para entregar resultados garantidos através de chat, voz, e-mail e outros canais. Eles oferecem assistentes multimodais de IA (chat, voz, e-mail, assistente de compras) além de IA operacional para otimização contínua, serviços gerenciados de BPO, integrações com CRM e SaaS, e soluções focadas na indústria para varejo e e-commerce, serviços financeiros, dispositivos conectados e saúde e bem-estar. A Crescendo enfatiza precificação baseada em resultados, garantias de desempenho, conformidade com SOC-2 e HIPAA, e rápida implantação para melhorar a satisfação do cliente, reduzir tempos de resposta e diminuir custos.

Descrição

• Drive Sales Excellence: Develop and execute strategic plans to uncover new opportunities and build relationships across multiple departments, including CX, IT, and executive leadership. • Solution Selling: Position Crescendo’s Augmented AI solutions as the key to solving enterprise customer experience challenges. • Customer Engagement: Build long-term relationships with C-level executives and other senior stakeholders. Serve as a trusted advisor, providing insights into industry trends and best practices in customer experience, AI, and automation. • Cross-Functional Collaboration: Work closely with our product, marketing, and customer success teams to ensure alignment on client needs and expectations, ensuring the seamless delivery of solutions post-sale. • Market Expansion: Identify and pursue new business opportunities within your assigned region, expanding Crescendo’s footprint within key accounts and verticals. • Achieve Sales Targets: Consistently meet and exceed sales quotas while maintaining a high level of professionalism and client satisfaction. • Thought Leadership: Represent Crescendo at industry events, conferences, and networking sessions. Become a thought leader in the AI and customer experience space by sharing insights, case studies, and success stories with clients and prospects.

🎯 Requisitos

• Proven Success: 3+ years of experience in Enterprise sales, specifically in CX, AI, or similar technology solutions. • Consultative Approach: A deep understanding of consultative selling and the ability to engage C-level decision-makers in strategic discussions around AI and customer experience. • Self-Starter: Ability to take ownership and lead initiatives independently while working effectively in a team-oriented, collaborative environment. • Relationship Building: Exceptional interpersonal and communication skills. You know how to build trust and rapport with internal and external stakeholders at all levels. • Sales Acumen: Strong understanding of the sales process and proven ability to manage a complex sales pipeline. • Problem Solver: Ability to think critically and creatively to design solutions that align with the unique needs of each client, while delivering tangible value. • Adaptability: Comfort in navigating a fast-paced, dynamic environment with changing priorities.

🏖️ Benefícios

• Remote working arrangements • Competitive base salary • Generous paid time off • Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees • Training and professional development opportunities • Be part of a people-first, values-driven organization • Work with innovative global partners and diverse teams • A front-row seat to one of the fastest SaaS growth stories of the decade • The chance to say: "I was there from the start."