Platform Product Manager

🕒 Maio 8

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $190.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

✅ Gerente de Produto

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Cresta

SiteLinkedInTodas as Vagas

51 - 200 funcionários

☁️ SaaS

🤖 Inteligência Artificial

🏢 Corporativo

SaaS • Artificial Intelligence • Enterprise

A Cresta é uma plataforma de IA de nível empresarial projetada para melhorar o desempenho dos centros de contato, integrando agentes humanos e virtuais. A empresa fornece ferramentas como Inteligência de Conversação, Assistência ao Agente e Agentes Virtuais, que utilizam IA generativa em tempo real para aprimorar as experiências dos clientes, impulsionar o crescimento da receita e aumentar a produtividade dos agentes. Por meio de sua plataforma de IA, a Cresta ajuda empresas em setores como finanças, telecomunicações e varejo a reduzir custos e aumentar a eficiência, transformando interações com clientes em insights acionáveis. Ao focar em comportamentos que impulsionam resultados de negócios, a Cresta busca elevar o padrão de serviço ao cliente e maximizar o retorno sobre investimento para seus clientes.

Descrição

• Own and drive foundational platform capabilities, starting with IAM, including authentication, authorization, user management, access control models, and auditability • Define the roadmap and backlog for your product area, balancing customer needs, enterprise readiness, and long-term platform direction • Partner closely with engineering and security to make product decisions, evaluate tradeoffs, and drive execution • Work with Solution Architects and implementation teams to ensure platform capabilities are practical to deploy, integrate, and operate in real customer environments • Support integrations with enterprise systems used for access control and provisioning, such as HRIS, CCaaS, ITSM, and identity providers • Bring structure to ambiguous problems, proactively drive decisions, and keep work moving across multiple parallel workstreams • Help customer-facing teams understand how platform capabilities work, including configuration, rollout, and operational guidance • Contribute to the evolution of shared platform capabilities beyond IAM as priorities emerge

🎯 Requisitos

• 3+ years of experience in product management or a technical / technical-adjacent role, such as software engineering, solutions architecture, technical program management, implementation, or similar • Strong technical fluency: you’re comfortable discussing APIs, system behavior, architecture, technical tradeoffs, and implementation details with engineering teams • Strong product judgment and the ability to make clear decisions in ambiguous, systems-level problem spaces • High ownership, strong follow-through, and a bias toward action • Ability to work effectively across engineering, security, customer-facing, and implementation teams

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees