Analyst, BPL Lending Platform Operations

🕒 Agosto 5

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

CrossCountry Mortgage, LLC

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💸 Finanças

💰 $400.000.000 Debt Financing em 2021-11

Finance

CrossCountry Mortgage, LLC é uma das principais instituições de crédito imobiliário de varejo dos Estados Unidos, oferecendo uma variedade de soluções de financiamento para compradores de imóveis, proprietários que desejam refinanciar e quem busca crédito com garantia do imóvel (home equity). A empresa oferece um portfólio completo de serviços, incluindo empréstimos para compra de imóveis, refinanciamento de financiamentos imobiliários e linhas de crédito com garantia do imóvel (HELOC). A empresa se orgulha de ajudar os clientes a navegar pelo processo de compra do imóvel com facilidade, sejam compradores de primeira viagem ou investidores experientes. Reconhecida por suas taxas de juros competitivas e pelo processamento ágil dos empréstimos, a CrossCountry Mortgage busca apoiar seus clientes na conquista da casa própria e de seus objetivos financeiros.

Descrição

• Monitor and manage inbound lead channels, including shared sales inboxes, web submissions, referral sources, broker applications, and other lead entry points • Support Loan Officers by reviewing incoming opportunities, assigning leads, gathering initial information, and ensuring timely follow-up • Assist with lead qualification and maintain strong response times across the sales organization • Partner with referral teams and business development personnel to support referral volume, relationship management, and operational execution • Assist borrowers, brokers, and referral partners with application completion, document collection, and loan submission requirements • Review applications for completeness and quality before processing and underwriting handoff • Monitor pipeline activity and identify stalled files, missing documentation, and opportunities to improve lead-to-application conversion • Track and report on lead flow, application quality, conversion rates, turn times, and other key performance indicators • Analyze pipeline data and recommend improvements to operational efficiency, customer experience, and funding outcomes • Serve as first point of contact for LendingWise and related technology troubleshooting • Escalate complex system issues and coordinate resolution with internal technology teams and third-party vendors • Support configuration, testing, implementation, and maintenance within LendingWise and related platforms • Assist with business requirement gathering, process documentation, user acceptance testing, and operational change management • Develop and maintain reports, dashboards, workflows, procedures, and training materials • Partner with Sales, Processing, Underwriting, Closing, and Servicing teams to ensure accurate and efficient loan progression • Identify opportunities for automation, workflow enhancements, and system improvements • Stay current on Business Purpose Lending products, LendingWise functionality, industry trends, and best operational practices

🎯 Requisitos

• Bachelor's degree in Business, Finance, Operations, Information Systems, Real Estate, or a related field, preferred • 2+ years of experience in mortgage lending, business purpose lending, sales operations, loan processing, platform administration, or a related operational role • Experience working within a Loan Origination System (LOS), CRM, or comparable lending technology platform • Experience monitoring pipelines, managing workflows, and coordinating across multiple stakeholders • Experience with LendingWise, Salesforce, or similar lending and CRM platforms, preferred • Understanding of the loan lifecycle from lead generation through funding and servicing • Knowledge of Business Purpose Lending products including Fix-and-Flip, Bridge, Rental, Construction, and Small Balance Commercial loans, preferred • Demonstrated attention to detail and commitment to data accuracy • Excellent analytical skills to identify trends, evaluate performance metrics, and recommend improvements • Excellent communication and customer service skills demonstrated through professional interactions with borrowers, brokers, referral partners, and internal teams • Excellent troubleshooting and problem-solving skills • Skilled at managing multiple priorities in a dynamic, growth-oriented environment • Proficiency with Microsoft Office Suite, particularly Excel and reporting tools

🏖️ Benefícios

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Culture supporting employee growth • Unwavering support from all departments • Total transparency from the top down