Technical Operations Specialist

🕒 Agosto 5

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

👻 Score fantasma 11%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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PartnerCentric, Inc.

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2004

💼 Consultoria

📦 Logística

🛍️ Comércio Eletrônico

Consulting • Logistics • eCommerce

A PartnerCentric, Inc. é uma agência de marketing de afiliados orientada por tecnologia que se especializa em maximizar o desempenho de programas de afiliados e promover o crescimento sustentável para seus clientes. Ao utilizar insights de especialistas e soluções tecnológicas proprietárias, como o FUSE Incrementality™, a PartnerCentric ajuda as marcas a otimizar suas parcerias e medir a receita incremental. Com foco em estratégias de longo prazo ao invés de táticas de curto prazo, a empresa apoia grandes marcas na obtenção de retornos significativos sobre seus investimentos em marketing por meio de gerenciamento de afiliados orientado por dados e colaboração com influenciadores.

Descrição

• Respond to technical support inquiries and tickets within established SLAs. • Troubleshoot integration, tracking, and attribution issues across affiliate platforms. • Diagnose tracking, reporting, and data accuracy discrepancies, identify root causes, and implement solutions. • Document issues, resolutions, preventative recommendations, SOPs, implementation guides, and client configuration records. • Lead technical onboarding, affiliate tracking implementations, pixel deployments, server-to-server/postback integrations, quality assurance, and client launches. • Configure, validate, and troubleshoot integrations involving GA4, GTM, affiliate platforms, and marketing technologies. • Perform end-to-end testing for click, conversion, and attribution tracking. • Identify opportunities to automate or streamline technical workflows and contribute to process improvements. • Stay current on affiliate platforms, analytics tools, browser privacy updates, and industry best practices. • Partner with Client Services, Sales, Account Management, Product, client stakeholders, and senior technical team members. • Provide technical guidance during onboarding, launches, and ongoing program optimization. • Support internal training by sharing technical knowledge and implementation best practices. • Review implementation metrics, close outstanding tickets, identify recurring trends, and recommend workflow improvements.

🎯 Requisitos

• Bachelor's degree in Information Systems, Computer Science, Marketing, or a related field, or equivalent professional experience. • 2–4 years of experience in technical operations, marketing technology, implementation support, or digital marketing operations. • Hands-on experience with affiliate or performance marketing networks such as Impact, Partnerize, CJ, Awin, Rakuten Advertising, ShareASale, or similar platforms. • Experience implementing and troubleshooting affiliate tracking technologies, conversion pixels, postbacks/server-to-server tracking, and attribution solutions. • Working knowledge of Google Analytics 4 (GA4), Google Tag Manager (GTM), and web analytics. • Basic understanding of APIs, HTML, JavaScript, browser developer tools, and web technologies used for troubleshooting. • Strong analytical and problem-solving skills with ability to investigate technical issues independently. • Excellent written and verbal communication skills with a client-focused approach. • Highly organized, responsive, and capable of managing multiple priorities in a fast-paced environment. • Must reside and physically perform the work within the United States. • Must possess unrestricted, independent work authorization that does not now or in the future require employer sponsorship.

🏖️ Benefícios

• Competitive salary with performance-based reviews and career growth opportunities. • Comprehensive health, dental, and vision insurance. • 401(k) with employer match. • Flexible remote work with a collaborative, supportive team culture. • Professional development stipend and ongoing learning opportunities. • Generous PTO policy, including Flex Days and company-wide holidays.