Senior Customer Success Manager

🕒 Julho 3

🏄 California – Remoto

🏄 California – Remote

💵 $99.000 - $121.000 / ano

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Perseus Group, Constellation Software

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1997

🤝 B2B

☁️ SaaS

B2B • SaaS

O Grupo Perseus faz parte da Constellation Software Inc. , focado em investir e construir negócios de software duradouros. Com operações em mais de 100 mercados verticais e uma família de mais de 800 empresas, o Grupo Perseus se especializa em adquirir empresas de software B2B que fornecem soluções críticas para mercados de nicho. Sua abordagem envolve oferecer capital permanente, promover uma cultura de excelência e garantir receita recorrente através de modelos SaaS ou de manutenção. O grupo enfatiza a melhoria contínua, liderança capacitada e integridade em todas as operações.

Descrição

• Owning a book of business of current clients and serving as a main point of contact for our largest revenue and most strategic accounts • Building deep relationships with clients to establish a consultative approach toward growing and optimizing their business • Renewing annual contracts and upselling new products to our current clients • Promoting new features and services by training and empowering clients to adopt those features • Strategizing with clients for deeper utilization of, and success with, the TUNE platform • Analyzing future potential, opportunities, and growth for your TUNE accounts. • Serving as the Subject Matter Expert (SME) on a specific topic • Assisting the Director of Customer Success with training and support of Customer Success Managers • Owning and executing ad hoc projects and initiatives as needed

🎯 Requisitos

• 5+ years of account management & customer focused experience, utilizing a consultative mindset • Past sales or business development experience in the growth of existing clients • Experience managing large and strategic brands • Experience in affiliate marketing, partner marketing, or performance marketing • Ability to prioritize and manage the needs of many accounts • Exceptional interpersonal communication, presentation skills, and business acumen. • Must feel comfortable engaging with executive leaders. • Must have experience negotiating win-win contract conditions with clients. • Outgoing, positive, and energetic personality. • Must have experience and feel comfortable being in some type of leadership role, fully owning projects and provide training and guidance to other employees. • Bachelor's degree is required

🏖️ Benefícios

• Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). • The Company provides a minimum of 10 days of vacation for new employees • sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.