Enterprise Banking Relationship Manager

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🕒 Junho 26

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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CSI

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1965

💳 Fintech

🏦 Bancário

🔒 Cibersegurança

💰 Private Equity Round em 2024-01

Fintech • Banking • Cybersecurity

A CSI é uma empresa de tecnologia especializada em soluções modernas para o setor bancário, oferecendo produtos como software de core bancário, banco digital, processamento de pagamentos e serviços gerenciados de cibersegurança. Suas soluções integradas também incluem serviços de consultoria focados em conformidade e mitigação de crimes financeiros. A CSI tem como objetivo capacitar as instituições financeiras a prosperar em um cenário digital, melhorando a experiência do cliente e a eficiência operacional.

Descrição

• Serve as the primary point of contact for a portfolio of customer accounts. • Build and strengthen long-term relationships with key stakeholders at financial institutions. • Ensure customers receive exceptional service and support throughout their partnership with CSI. • Partner with internal teams to resolve issues, address concerns, and deliver positive outcomes. • Conduct strategic business reviews and maintain regular communication with clients. • Identify opportunities to expand customer value through additional CSI products and solutions. • Participate in cross-sell initiatives and contribute to business retention and growth objectives. • Monitor customer satisfaction and work proactively to improve the overall client experience. • Keep customers informed about product enhancements, new offerings, and industry trends. • Contribute to pipeline development, contract renewals, and customer advocacy initiatives.

🎯 Requisitos

• Bachelor's degree or equivalent combination of education and experience. • 3+ years of experience in relationship management, account management, customer success, sales, or a related customer-facing role. • Must have experience working within banking, fintech, SaaS, or a related technology-driven industry. • Strong ability to build trust and influence decision-makers. • Exceptional communication, presentation, and interpersonal skills. • Proven problem-solving and negotiation abilities. • Strong organizational skills with excellent attention to detail. • Ability to manage multiple priorities and stakeholders simultaneously.

🏖️ Benefícios

• Comprehensive range of benefits • Eligible for incentive awards based on individual and business performance