Senior Access Analyst – Prelude & Referrals

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🕒 Junho 3

🥔 Idaho, Massachusetts, +1 estados a mais – Remoto

🥔 Idaho – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $83.430 - $222.480 / ano

⏰ Tempo Integral

🟠 Sênior

🧐 Analista

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CVS Health

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1963

⚕️ Seguro de Saúde

🛒 Varejo

🧘 Bem-estar

Healthcare Insurance • Retail • Wellness

CVS Health é uma empresa líder de saúde nos Estados Unidos, dedicada a ampliar o acesso e a acessibilidade ao cuidado. A empresa adota uma abordagem abrangente que inclui serviços de saúde, seguro saúde e gestão de benefícios farmacêuticos (PBM). Por meio de suas subsidiárias, como Aetna e CVS Caremark, a CVS Health oferece uma variedade de serviços que promovem o bem-estar, a gestão de condições de saúde e a cobertura acessível de medicamentos prescritos. A CVS Health opera farmácias de bairro, oferece serviços de farmácia por correspondência e gerencia programas de medicamentos de especialidade, com o objetivo de tornar o cuidado com a saúde conveniente e acessível para todos. Movida pela missão de conectar pessoas a serviços essenciais de cuidado, a CVS Health está comprometida em fomentar comunidades mais saudáveis e apoiar o bem-estar de todas as pessoas.

Descrição

• Provide end-user support, analyzes and diagnoses system problems, identifies root cause, and then solves the problem or escalates issues to other appropriate IT staff when outside area of responsibility or expertise. • Partners with vendor to troubleshoot and resolve system problems, to improve product performance and usability. • Provides vendor with recommendations for system improvements. • Addresses technical issues that occur during installation and maintenance activities. • Designs, implements, and supports applications while ensuring ongoing optimization and performance. • Translates technical requirements into development specifications and provides product management support. • Evaluates and documents system updates, upgrades, and their impacts in collaboration with analysts and end users. • Participates in system implementations, upgrades, and continuous improvement initiatives. • Conduct system testing, validation, and quality assurance to ensure compliance and optimal system performance. • Develop and maintain documentation, including build specifications, test scripts, and training materials, including the delivery of training when necessary. • Partner with clinical staff and IT professionals to evaluate, design, develop, test, implement, and maintain systems. • Partner with clinical staff and IT teams, to ensure workstations, printers, scanners, mobile devices, and other peripherals are aligned with the functional and compatibility requirements of Epic applications. • Strategically lead and collaborate on cross-functional application initiatives with application and operational teams to ensure seamless integration, streamlined workflows, and optimal system performance. • Maintain vendor certifications required to support the analyst's application areas of responsibility. • Support system integrations and interoperability efforts with other third-party applications and interfaces. • Assisting as needed with after hour activities such as go lives, upgrades, downtimes, and other special project.

🎯 Requisitos

• Bachelor's degree is required or equivalent experience • Minimum of three (3) years of related experience is required • Combination of post-high school education, job related certification and/or related experience equivalent to seven (7) years may be considered in lieu of minimum requirements • Two or more of the following Epic Certifications: Prelude, Eligibility, Referrals

🏖️ Benefícios

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources