CSE Manager – Federal

Vaga não está no LinkedIn

🕒 Agosto 5

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $240.000 - $260.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 22%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Cyera

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Cyera é uma empresa pioneira focada na segurança de dados para empresas, particularmente no campo da descoberta de dados e gestão de riscos. Sua plataforma inovadora é projetada para ajudar empresas a proteger seus dados, fornecendo insights críticos sobre quais dados possuem, onde estão armazenados, quem pode acessá-los e identificando riscos potenciais. A Cyera oferece um conjunto abrangente de serviços, incluindo Módulos da Plataforma de Segurança de Dados, Prevenção de Perda de Dados, Gestão de Acesso e Prontidão para Violação de Dados. As soluções da empresa facilitam a conformidade, minimizam os impactos de violação de dados e apoiam o crescimento dos negócios através de iniciativas seguras de dados. Confiada por empresas de diversos setores, a Cyera capacita empresas com rapidez e precisão para proteger seus valiosos ativos de dados.

Descrição

• Serve as a player/coach front-line manager for a small team while directly supporting customers • Advocate for and enable the customer success organization • Serve as a principal point of contact for guidance and escalations • Participate in interviewing and identifying exceptional candidates • Lead and mentor through active participation in customer projects • Serve as the primary technical expert on the Cyera Platform • Establish trusted-advisor relationships with customers from practitioners to executives • Drive customer adoption through onboarding and training • Understand customer requirements, challenges, and desired business outcomes • Design and deliver customized use cases using a consultative approach • Drive sustained platform adoption and maximize customer return on investment • Lead ongoing customer engagement and expansion • Identify and resolve obstacles to customer success with peers • Advocate for customer feedback and influence product roadmap development • Support customer education through self-paced training resources • Troubleshoot and resolve technical issues affecting customers • Monitor and report customer health, usage indicators, and overall well-being • Develop joint success plans with customers • Document and share best practices internally and externally • Mentor team members and support their professional development • Conduct Quarterly Business Reviews and identify improvement opportunities • Positively impact Cyera’s Customer Success Organization, team members, and customers as a senior technical leader and manager • Travel 25–50% annually to engage directly with clients

🎯 Requisitos

• Associate degree or equivalent experience required • Bachelor’s degree in Computer Science or similar experience is a plus • Strong project management skills • Ability to plan, organize, and execute multiple projects simultaneously with attention to detail • Self-starter comfortable in an ambiguous, fast-paced, deadline-oriented startup environment • Results-oriented track record of driving revenue growth, customer satisfaction, feature adoption, and customer retention • Prior experience collaborating with Development teams • Proficiency in SQL • Proficiency in scripting languages such as Python or equivalent • Hands-on experience with cloud environments • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure, and basic administration • Knowledge of cloud networking, data and compute assets, IAM, and permissions • Experience with programming or scripting languages • Familiarity with APIs and web services • Demonstrated expertise in DLP, Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management; hands-on experience preferred • Prior experience in a software company in a technical customer-facing role • Track record of owning customer relationships, including onboarding, renewal, and expansion • Self-motivated, proactive, innovative team player • Excellent interpersonal and customer relations skills • Clear and concise verbal and written communication skills • Proficiency leading executive meetings and technical workshops • Ability to work autonomously on intricate challenges with limited documentation • Willingness to travel 25–50% annually

🏖️ Benefícios

• Ability to work remotely • Office setup reimbursement • Competitive salary • Unlimited PTO • Paid holidays and sick time • Health, vision, and dental insurance • Life, short and long-term disability insurance • Potential merit increases based on individual or company performance, time in role, and other discretionary factors