Senior Manager, Customer Expansion

🕒 Abril 8

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $138.505 - $167.884 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Dandy

Dandy

501 - 1000 funcionários

🏥 Saúde

💼 Consultoria

🏭 Manufatura

Healthcare • Consulting • Manufacturing

A Dandy é um laboratório odontológico digital que está revolucionando a forma como consultórios e clínicas odontológicas realizam escaneamentos, fazem pedidos e colaboram em trabalhos de laboratório. A Dandy fornece tecnologias inovadoras, como scanners intraorais e workflows digitais, para milhares de consultórios, aprimorando o cuidado ao paciente e a eficiência operacional. A empresa oferece uma gama de serviços e produtos odontológicos, incluindo coroas, próteses dentárias e dispositivos para apneia do sono, com foco em precisão e prazos de entrega rápidos. A tecnologia odontológica digital avançada da Dandy oferece suporte a comunicação em tempo real e aprovações de design, permitindo que profissionais de odontologia entreguem restaurações consistentes e de alta qualidade e melhorem a experiência do paciente.

Descrição

• Build and lead Dandy’s Expansion organization across BDR and STS functions • Develop repeatable expansion playbooks across Dandy’s product portfolio • Build the BDR-to-STS motion and playbooks for events, in-person trainings, and other high-touch opportunities • Establish operating cadence, metrics, and accountability systems • Partner with Account Management, Sales, Training, Marketing, Product, and RevOps • Build feedback loops to identify what works, where customers get stuck, and which motions should scale • Test, iterate, and operationalize new expansion motions • Lead through frontline managers and coach leaders

🎯 Requisitos

• 5+ years of B2B sales, customer growth, or related commercial experience • 3+ years managing and developing sales teams and frontline leaders • Proven track record of building and scaling teams • Strong operational discipline, including establishing clear metrics and following through on execution • Strong commercial instincts and understanding of revenue, adoption, and retention • Ability to build processes, playbooks, and operating rhythms from scratch • High agency and bias toward action • Excellent cross-functional communication • Experience building expansion, cross-sell, account growth, or customer revenue motions • Experience managing BDR and/or STS teams through frontline leaders • Experience with events, field sales, customer training, or other high-touch commercial motions • Experience operating across SMB and Enterprise • Familiarity with dental, healthcare, SaaS, or recurring-revenue businesses • Authorization to work lawfully in the United States

🏖️ Benefícios

• Equity • Healthcare • Dental • Mental health support • Parental planning resources • Retirement savings options • Generous paid time off • Inclusive benefits tailored to each country

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