Sales Operator

Vaga não está no LinkedIn

🕒 Julho 29

🐊 Florida – Remoto

🐊 Florida – Remote

💵 $18 / hora

⏰ Tempo Integral

🟢 Júnior

🤑 Vendas

🚫👨‍🎓 Sem graduação necessária

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Defy Medical

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2010

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Defy Medical é uma clínica líder em reposição hormonal que foca em ajudar pacientes a restaurar sua saúde e vitalidade por meio de tratamentos especializados. A clínica oferece uma variedade de serviços, incluindo terapia de reposição de testosterona, terapia hormonal para homens e mulheres, tratamentos para disfunção erétil, soluções de gerenciamento de peso e terapias de bem-estar integrativas. Com uma equipe de profissionais de saúde experientes, a Defy Medical utiliza consultas detalhadas e testes sanguíneos abrangentes para criar planos de tratamento personalizados via telemedicina, visando melhorar o bem-estar geral e a qualidade de vida dos pacientes.

Descrição

• Identify and generate patient sales opportunities by gathering and qualifying new prospects through targeted questions, including but not limited to service of interest, lead source, and demographic information. • Act as the initial compliance checkpoint by assessing and categorizing patient inquiries as qualified or disqualified based on their needs, eligibility, or restrictions. • Ensure a 24-hour turnaround time for responding to missed calls and voicemails, as well as for reviewing and routing email inquiries or support tickets to the appropriate department. • Answer multi-line phone system and direct calls to the appropriate team member or department. • Answer high volume of incoming calls • Check voicemails and return customer calls as needed • Responsible for accurate and complete patient information recorded in the CRM • Maintain high-volume inbound/outgoing communications, with details logged in CRM • Communicate between patient and appropriate Defy department to assist in the intake process as needed • Follow established sales operating and customer service procedures and best practices • Meet all KPI expectations

🎯 Requisitos

• 1 + years in healthcare preferred • High School Diploma (Associates in healthcare preferred) or higher • Capable of handling a high volume of inbound telephone calls and emails daily • Ability to interact effectively with diverse patients via phone and email • Willingness to work collaboratively and ability to demonstrate effective teamwork • Ability to execute active listening and problem-solving skills to provide exceptional customer service. • Excellent inter-personal relationship skills and the ability to work with individuals of all levels. • Ability to effectively learn and utilize multiple computer programs. • Ability to prioritize and multi-task. • Genuine interest in therapies related to wellness, quality of life, and hormone therapies

🏖️ Benefícios

• 401(k) • 401(k) matching • Dental insurance • Employee discount • Flexible spending account • Health insurance • Life insurance