Sales & Product Support Specialist

Vaga não está no LinkedIn

🕒 Agosto 7

🇵🇭 Filipinas – Remoto

💵 ₱40.000 - ₱50.000 / mês

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 27%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

Candidatar-se
Encontrar Vagas Remotas Similares

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Logo of Delegate CX

Delegate CX

11 - 50 funcionários

💼 Consultoria

🎯 Recrutamento

🏢 Corporativo

Consulting • Recruitment • Enterprise

A Delegate CX é uma empresa especializada em ajudar empresas dos Estados Unidos a escalar suas equipes, fornecendo talentos globais altamente qualificados. Por meio de seu processo 4D proprietário e de programas de treinamento abrangentes, ela otimiza os processos de contratação e onboarding, tornando o crescimento mais simples e econômico. A Delegate CX prioriza a integração fluida de profissionais terceirizados, em regime full-time, às equipes das empresas clientes, oferecendo uma camada adicional de suporte para a continuidade do crescimento do negócio.

Descrição

• Support Strategic Accounts and New Business Development initiatives • Create customer presentations, sales materials, and product proposals • Build and manage customer quotes and pricing submissions • Coordinate sample requests, creative requests, and customer deliverables • Maintain pricing and margin workbooks with accurate product and cost information • Analyze product pricing, margins, and profitability • Maintain SKU data, case packs, pallet quantities, MOQ requirements, and product specifications • Partner with the Creative team to maintain product imagery, presentations, and supporting materials • Maintain accurate opportunity, forecasting, and customer data within NetSuite • Support new item setup, UPC creation, product information, and CRM data integrity • Generate reports and assist with pipeline and account management activities • Track projects from opportunity through production and delivery • Monitor open purchase orders and customer shipments • Communicate order status, project updates, and delivery timelines • Collaborate with Sales, Operations, Sourcing, Finance, and Creative teams to ensure successful execution • Perform ad hoc tasks aligned with the responsibilities above

🎯 Requisitos

• Strong organizational and project management skills with the ability to manage multiple priorities • Excellent communication and interpersonal skills when working with internal teams and customers • Strong analytical skills with the ability to analyze pricing, margins, and profitability • Exceptional attention to detail and accuracy in maintaining product and customer data • Ability to work independently while collaborating effectively in a fast-paced environment • Bachelor's degree in Business Administration, Marketing, Sales, Supply Chain Management, or a related field preferred • 2–4 years of experience in sales support, product support, sales operations, customer service, account coordination, or a related role • Strong verbal, written, and English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficient in both Microsoft and Google applications • Advanced Microsoft Excel skills, including pricing analysis, margin calculations, Pivot Tables, VLOOKUP/XLOOKUP, and other lookup functions • Strong Microsoft PowerPoint skills with experience creating client-facing presentations • Experience using NetSuite or a similar CRM/ERP platform • Proficiency with Microsoft 365, Asana, Dropbox, and Slack • Strong understanding of pricing strategies, product margins, forecasting, and sales support processes • Experience maintaining SKU data, UPC creation, product specifications, and pricing information • Knowledge of purchase order tracking, project coordination, and customer order management

🏖️ Benefícios

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government Mandated Benefits Employer Share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth

Candidatar-se

Vagas Similares

🕒 Agosto 7

CrewBloom

201 - 500

🤝 B2B

☁️ SaaS

🎯 Recrutamento

Support Specialist helping SaaS customers resolve product, account, and technical issues. Troubleshooting problems, documenting resolutions, and escalating complex cases to internal teams.

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Agosto 7

Compass Experience Labs

201 - 500

💼 Consultoria

🍽️ Alimentos e Bebidas

📦 Logística

Remote customer service associate supporting eCommerce brands for Compass Experience Labs. Handling high-volume phone, email, chat, SMS, and social media interactions.

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Agosto 7

MultiplyMii

201 - 500

🎯 Recrutamento

🤝 B2B

Customer success representative supporting US commercial mouthwash-dispensing customers from the Philippines. Handling orders, outbound activation calls, reactivations, warranty issues, and payment follow-ups.

🇵🇭 Filipinas – Remoto

💵 ₱80.000 - ₱110.000 / mês

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Agosto 6

Alphanumeric Systems

201 - 500

🏥 Saúde

💼 Consultoria

📦 Logística

Customer Care Specialist supporting pharmaceutical patients, healthcare professionals, and internal stakeholders remotely in the Philippines. Handling inquiries, triaging medical information, and reporting adverse events and product quality complaints.

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Agosto 5

TGS

501 - 1000

⚡ Energia

🤖 Inteligência Artificial

Agente de Suporte a Jogadores atuando em projetos globais de suporte da TransPerfect Gaming. Resolve questões da comunidade, aplica regras do jogo, monitora KPIs e reporta tendências de gameplay de forma remota.

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório