Solutions Engineer

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🕒 Janeiro 27

🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇫🇷 Francês obrigatório

🗣️🇩🇪 Alemão obrigatório

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Logo of deque

deque

- funcionários

☁️ SaaS

💼 Consultoria

🤝 B2B

SaaS • Consulting • B2B

Deque é uma empresa de acessibilidade digital que auxilia organizações a tornarem seus sites, aplicativos web e móveis e outros produtos digitais acessíveis para pessoas com deficiência. A Deque oferece ferramentas de teste de acessibilidade (incluindo o conhecido motor de acessibilidade axe e conjuntos de ferramentas comerciais), treinamento e certificação em acessibilidade e serviços de consultoria para ajudar as instituições a implementarem programas de acessibilidade e a cumprirem padrões como WCAG e ADA.

Descrição

• Assist AE’s in technical discovery sessions with customers • Deliver tailored technical demos of Deque products showcasing value mapped to client use cases and business outcomes • Work with AE’s to help create business cases, that focus on ROI, cost savings, value realization and creation • Led Deque Proof of concepts for all deque products, this involves capturing customer success criteria and mapping it back to deques unique solutions, leading zoom check in calls, helping setup/provision deque POC accounts, monitoring POC utilization, helping setup integrations, build and enable technical champions, training and enablement of deque products to quickly deliver a technical win • Work and collaborate with Deque Customer Support, Product Management, and R&D to share product knowledge from the field to drive the strategic direction of the deque product suite • Occasionally attend accessibility conferences, assist with webinars, write blog posts on behalf of Deque to help drive adoption and awareness of Deque products • Understand and articulate opportunities to improve and optimize results of customer usage and implementation of Deque products, and help build business cases for further investment for upsells and cross-sells.

🎯 Requisitos

• At least 3 years of experience in pre-sales or post-sales implementation role • Professional language skills in at least 1 of the French or German languages besides English. • Deep understanding of UI (web and mobile), front-end technologies (HTML, CSS, JavaScript, etc). • Deep experience in at least one programming language (Javascript or Node are ideal) • Good understanding of CI/CD tools like github actions, Azure Devops, Jenkins • Experience with UI test automation frameworks like playwright, cypress, or selenium. • Good understanding of SDLC and its components (Think agile, Kanban, Scrum) • Excellent communication and presentation skills • Experience with building technical champions, value realization/creation, helping create business cases with AE’s • Good understanding of the accessibility software domain and customers' needs • Travel up to 30%

🏖️ Benefícios

• We care deeply • We practice humility

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