Partner Solutions Engineer

🕒 Setembro 4

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

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DevRev

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📣 Marketing

☁️ SaaS

💰 Seed Round em 2022-09

Consulting • Marketing • SaaS

A DevRev é uma empresa de software que se concentra no desenvolvimento e integração de aplicações cliente-servidor. Apesar da mensagem de erro técnico apresentada, a empresa visa otimizar operações e melhorar as experiências de desenvolvimento dos clientes.

Descrição

• Articulate DevRev platform features, benefits, and business value. • Translate partner business models and objectives into DevRev-aligned solutions. • Support solution discovery, architecture, and proposal creation during sales cycles. • Deliver partner enablement through product updates, bootcamps, SE shadowing, technical workshops, and joint solution co-creation. • Enable partners to independently conduct pre-sales motions and contribute to regional revenue growth. • Support demos, technical presentations, and proof-of-concept engagements. • Guide and manage technical evaluations and proof-of-value engagements. • Collaborate with support and product teams to resolve technical roadblocks. • Capture and relay product feedback, partner insights, and customer pain points. • Co-create enablement plans, certification pathways, role-based training modules, technical goals, and milestone tracking. • Lead certification bootcamps and instructor-led enablement tracks. • Host Expert Sessions on product releases and best practices. • Scale enablement across partner organizations. • Develop strategic relationships with partner architects and C-level leaders. • Conduct roadmap alignment sessions and technical QBRs. • Build and maintain partner organization charts and communication matrices. • Champion DevRev within partner organizations and support partner-driven upsell and cross-sell motions. • Collaborate with Field SEs and Solution Architects for co-selling and support. • Build a technical partner community through roundtables, regional events, and community forums. • Mentor technical champions within partner organizations. • Maintain visibility through LinkedIn, blog posts, forums, and content contributions. • Support media, co-marketing, reference case development, and campaign efforts.

🎯 Requisitos

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field. • Minimum of 10 years of experience at B2B SaaS or platform vendor(s) in technical pre-sales or solutions engineering roles, including a minimum of 5 years in a partner-focused role. • Proven track record delivering technical demos, workshops, and tailored solution proposals. • Strong technical acumen explaining complex concepts to technical and business audiences. • Excellent communication, storytelling, and interpersonal skills. • Experience conducting competitive analysis, identifying partner white-space, and influencing roadmap direction. • Willingness to travel up to 75%, including out-of-country or overseas travel. • Familiarity with Jira, GitHub, GitLab, Jenkins, Salesforce, Zendesk, Intercom, ServiceNow, HubSpot, Datadog, PagerDuty, Sentry, Slack, Notion, and Confluence. • Proficiency in Python, JavaScript/TypeScript, and Bash. • Experience with REST APIs, webhooks, and OpenAPI/Swagger. • Skill with CLI tools, Git, JSON/YAML, log parsing, and basic SQL. • Experience with Postman, Beeceptor, Docker, VS Code, and GitHub. • Exposure to low-code platforms and workflow builders; frontend familiarity with React, Tailwind, Flask, and HTML/CSS. • Ability to rapidly prototype using Cursor, Claude Code, and MCP. • Comfort with prompt design and LLM-based workflows. • Experience with GenAI use cases including conversational AI, ticket deflection and triage, and AI assistants and agents. • Working knowledge of AWS, GCP, Azure, middleware, APIs, frontend/backend layers, Docker, Kubernetes, GitHub Actions, CircleCI, GitLab, HTTP, DNS, authentication, and proxies. • Experience modeling AI-driven workflows and SaaS use cases. • Ability to design incident resolution loops, product feedback cycles, and end-to-end service operations. • Ability to co-create embedded offerings with partners leveraging DevRev’s building blocks.