Infringement Manager

🕒 Agosto 5

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $120.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

👻 Score fantasma 3%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of DistroKid

DistroKid

51 - 200 funcionários

Fundada em 2013

👥 B2C

☁️ SaaS

💰 Venture Round em 2021-08

Music • B2C • SaaS

DistroKid é um serviço de distribuição de música online que ajuda músicos, bandas, selos e criadores a colocarem suas músicas e vídeos em plataformas de streaming e lojas digitais (Spotify, Apple Music, Amazon, Tidal, TikTok, YouTube e mais). Funciona em um modelo de assinatura que permite uploads ilimitados, distribuição rápida e permite que os artistas mantenham 100% dos seus ganhos, oferecendo funcionalidades como divisão de royalties, ferramentas promocionais (Hyperfollow, Promo Cards, Playlist Spotlight), um aplicativo móvel e distribuição de vídeo (DistroVid). DistroKid é voltado para artistas e selos independentes que buscam uma forma fácil e acessível de publicar e rentabilizar música mundialmente.

Descrição

• Manage a team of Infringement Specialists, providing daily support, coaching, and regular performance feedback. • Oversee queue activity across copyright, trademark, and impersonation claims. • Act as the operational lead for team check-ins, claim reviews, and urgent or escalated issues. • Liaise with Legal to escalate high-risk matters and align decisions with legal guidance and platform policy. • Partner with Quality Control to design, evaluate, and improve infringement-prevention tools and systems. • Work with Creator Services on artist concerns and high-sensitivity cases. • Coordinate with Legal, Finance, Engineering, Fraud, Quality Control, and Support. • Review complex or high-impact cases and provide quality assurance. • Own performance metrics and reporting, establish KPIs, and use data to improve operations. • Develop workflows, documentation, and decision-making tools with Legal Operations. • Lead onboarding, training, and ongoing team development. • Improve operational efficiency, reduce error rates, and scale enforcement practices. • Monitor copyright and platform-enforcement trends and apply learnings to improve outcomes.

🎯 Requisitos

• 7+ years of experience in copyright enforcement, digital rights management, trust & safety, legal operations, content moderation, or a closely related field, including significant music, digital media, or online platform experience. • 3+ years of people management experience, including coaching, performance management, employee development, and leading operational teams. • Strong working knowledge of the DMCA, copyright and trademark enforcement, takedown procedures, and digital rights management. • Excellent organizational, analytical, and critical-thinking skills with strong attention to detail. • Ability to handle sensitive and confidential information with discretion in high-pressure situations. • Exceptional written and verbal communication skills. • Familiarity with Airtable, Google Workspace, Claude Code, Zendesk, Confluence, and other operational or legal tools. • Collaborative, proactive mindset focused on protecting creators and enforcing policy fairly and consistently. • Demonstrated success improving operational processes through data-driven decisions, workflow optimization, and cross-functional collaboration.

🏖️ Benefícios

• Retirement plans (401k, SIPP, RRSP, etc.) • Health insurance • Generous paid time off • Parental leave • Home office allowance • Flexible work schedules • Paid and discounted subscriptions • Regular engagement activities

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