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COTS Engineer

🕒 Outubro 7

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.521 - $125.652 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

🗣️🇺🇸🇬🇧 Inglês obrigatório

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DMI (Digital Management, LLC)

1001 - 5000 funcionários

Fundada em 2002

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A DMI (Digital Management, LLC) é uma provedora global líder em transformação digital e serviços de TI gerenciados que opera nos setores público e privado. As amplas capacidades da DMI abrangem inteligência artificial e dados, desenvolvimento e modernização de aplicações, segurança e privacidade, e nuvem e infraestrutura, apoiando uma variedade diversificada de clientes, incluindo os setores de segurança nacional, transporte, automotivo, manufatura e bens de consumo. A empresa é reconhecida como líder por oito vezes no Quadrante Mágico do Gartner para Serviços de Mobilidade Gerenciada, e seu conjunto Cloud+ oferece soluções abrangentes para avanços em nuvem. A DMI está comprometida em proporcionar um nível superior de satisfação do cliente e soluções digitais inovadoras que impulsionam resultados impactantes para os negócios e missões de seus clientes em todo o mundo.

Descrição

• Perform daily maintenance of enterprise business applications across Windows and RHEL environments, including virtualized and AWS-hosted environments • Plan, coordinate, and execute operating system, database, and application upgrades with multiple IT functional groups • Monitor IT systems using enterprise tools to ensure availability, performance, and adherence to operational standards • Manage and coordinate IT service delivery for mission needs • Troubleshoot complex application issues, conduct root-cause analyses, and implement corrective actions • Document system changes through Change Requests, ServiceNow PRB tickets, and internal tracking tools • Review vulnerability and security scan results, validate system integrity, and mitigate findings according to approved security practices • Ensure compliance with organizational policies, technical standards, and service-level requirements • Follow SEC-approved operational processes for ticket management, reporting, and service-level performance • Collaborate with software engineers, technical specialists, and operations personnel to support system performance and mission readiness • Provide knowledge-sharing and cross-training to other IT staff

🎯 Requisitos

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related discipline • At least 5 years of IT experience supporting enterprise systems • At least 5 years of experience in production or industrial engineering environments • In-depth knowledge of troubleshooting and configuring Windows operating systems • Demonstrated knowledge of Linux OS, databases, networks, certificates, and system integration • Ability to independently research issues, troubleshoot complex problems, and develop technical solutions • Strong organizational skills and attention to detail • Ability to manage multiple tasks • Ability to maintain effective working relationships with vendors, clients, and technical teams • Strong written and oral communication skills • Proficiency with Microsoft Office Suite • Must be a U.S. Citizen and unable to have dual citizenship • Able to obtain and maintain a government suitability clearance • Successful completion of a background investigation • Must possess or be eligible to obtain and complete a government security screening and obtain a Public Trust security clearance • Suitable telework environment • May participate in occasional off-hours maintenance windows

🏖️ Benefícios

• Virtual health visits • Commuter perks • Pet insurance • Entertainment discounts • Annual performance reviews • Tuition assistance • Internal career growth opportunities • Generous 401(k) matches • Life insurance • Disability insurance • Financial wellness tools • Annual awards • Service anniversaries • Referral bonuses • Peer-to-peer shoutouts • Healthcare coverage • Wellness programs • Flu shots • Biometric screenings • Fully remote work arrangement

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Ray

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