Partnerships Account Manager

🕒 Junho 2

🗽 New York – Remoto

🗽 New York – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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doola

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🏢 Corporativo

Compliance • Finance • Enterprise

A doola é uma empresa que oferece suporte completo para abrir e administrar negócios nos EUA a partir de qualquer lugar do mundo. Ela oferece uma gama de serviços, incluindo abertura de empresa, gestão da documentação exigida para compliance, obtenção de EIN (Employer Identification Number) e serviços de registered agent. A doola garante que as empresas permaneçam em conformidade com as regulamentações estaduais e federais, gerenciando declarações e arquivamentos, como as declarações de impostos estaduais e ao IRS. Também oferece serviços adicionais, como contabilidade, preparação de impostos e acesso a um marketplace de parceiros de negócios.

Descrição

• Drive partners from contract signature to first live formation within 14 to 30 days • Maintain a documented health score (formation volume) for every active partner • Run structured quarterly business reviews (QBRs) and proactive touchpoints • Manage the at-risk designation process and own escalation paths • Treat formation revenue as the floor, not the ceiling; surface API expansion opportunities (annual reports, ITIN, tax downstream attach) • Track partner-sourced downstream revenue as a core success metric • Serve as the voice-of-partner into product, operations, and sales • Log all custom partner requests with a repeatability assessment and revenue potential before any engineering triage • Ensure no partner churns without a documented save attempt • Enforce annual contracts per policy and own the renewal cycle

🎯 Requisitos

• 3 to 6+ years in B2B SaaS account management, customer success, or partnerships • Managed a book of 20+ B2B partners or accounts simultaneously (no affiliate or referral programs) • Owned or contributed to a partner onboarding playbook • Worked cross-functionally with product and engineering on API or integration requests • Comfortable reading API docs, understanding webhook flows, and communicating integration requirements without being a technical pass-through • Negotiated contract renewals or term adjustments with B2B partners • Demonstrated HubSpot CRM rigor; every partner interaction logged, pipeline stages maintained • Bachelor's degree or equivalent experience.

🏖️ Benefícios

• Opportunity to work with a dynamic and innovative company at the forefront of the industry. • Collaborative and supportive team environment with opportunities for growth and development. • Competitive compensation package with insane opportunity for growth. • Establishing team values is critical. We believe it’s equally essential to identify team non-values. We’re stronger in driving our mission home with both values and non-values taken into account. Note: Our goal in sharing these up front and transparently is to be as straightforward with people as possible. Our goal is not to be combative in our language; it’s to be straightforward.