Director, SMB Account Management – New Verticals

🕒 Março 17

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Logo of DoorDash

DoorDash

10.000+ funcionários

🛍️ Comércio Eletrônico

🚗 Transporte

eCommerce • Marketing • Transport

A DoorDash é um serviço líder de entrega de alimentos que conecta clientes a empresas e restaurantes locais. Ao fomentar as economias locais, a DoorDash facilita o crescimento e sucesso de restaurantes e varejistas, oferecendo um ambiente de trabalho flexível para seus funcionários. A empresa enfatiza a inovação e visa redefinir a experiência do comércio local, ao mesmo tempo que proporciona amplos benefícios e oportunidades para os membros da equipe em diversas áreas de carreira.

Descrição

• Lead Implementation and Account Management teams across SMB and select Mid-Market merchants. • Own performance and sales org design, driving retention and growth outcomes. • Create clarity, structure, and accountability in evolving processes. • Own and deliver against quarterly and annual performance targets. • Develop repeatable motions for activation, upsell, cross-sell, and new product rollout. • Influence across Merchant Strategy, Sales Ops, Product, Finance, Engineering, Support, HR, and Recruiting. • Build strong internal networks to unblock constraints and accelerate progress. • Hire, coach, and develop high-performing managers and frontline teams.

🎯 Requisitos

• 8+ years of progressive experience in sales, account management, merchant success, or related go-to-market leadership roles. • 5+ years leading managers and scaled frontline teams. • Experience growing SMB and/or Mid-Market accounts in high-growth, evolving environments. • Proven track record of achieving or exceeding performance goals while building infrastructure. • Experience building or scaling a business, vertical, or product. • Strong cross-functional leadership experience within matrixed organizations. • Demonstrated ability to manage multiple complex initiatives simultaneously. • Ability to effectively interface from C-suite executives to frontline reps. • Comfort with core sales and CRM tooling (e.g., Salesforce, reporting dashboards, productivity tools).

🏖️ Benefícios

• 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program

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