Senior Product Manager – Agentic AI Platform

🕒 Agosto 31

🌐 Reino Unido, Estados Unidos – Remoto

🇬🇧 Reino Unido – Remoto (RU) 🇺🇸 Estados Unidos – Remoto (EUA)

💵 $132.000 - $235.200 / ano

⏰ Tempo Integral

🟠 Sênior

🤖 Engenheiro de IA

🇬🇧 Patrocina Visto de Trabalhador Qualificado UK

Esta empresa já patrocinou vistos de Trabalhador Qualificado do Reino Unido no passado.

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Duck Creek Technologies

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2000

🛡️ Seguros

☁️ SaaS

🏢 Corporativo

💰 $230.000.000 Private Equity Round em 2020-06

Insurance • SaaS • Enterprise

Duck Creek Technologies é um provedor líder de soluções de software abrangentes para a indústria de seguros, com foco específico em seguros de bens e responsabilidades (P&C). Sua plataforma oferece um conjunto de soluções de sistema central, incluindo apólice, cobrança, sinistros e análises. Com forte ênfase em configurabilidade de baixo código, a Duck Creek permite que as seguradoras implementem rapidamente mudanças e lancem novos produtos para atender às necessidades do mercado. A empresa também enfatiza parcerias com inovadores líderes em tecnologia para oferecer experiências aprimoradas aos clientes e otimizar as operações para seguradoras ao redor do mundo.

Descrição

• Own roadmap execution and product requirements for major Agentic AI Platform capabilities, including orchestration, lifecycle management, governance, observability, and scalability • Translate AI platform, agentic workflow, data, and architecture problems into epics, features, use cases, requirements, and user stories • Partner with Engineering and Architecture to define scalable patterns for creating, deploying, coordinating, monitoring, evaluating, versioning, and retiring AI agents • Define reusable capabilities such as agent templates, tool and API access, agent registry, prompt and instruction management, task orchestration, human-in-the-loop controls, escalation, fallback, and approval patterns • Partner with semantic data, data orchestration, AI, and product teams to ground agents in approved insurance context • Establish product requirements for AI assurance, including explainability, traceability, audit logs, model lineage, evaluation, guardrails, access controls, security, compliance, and responsible AI governance • Measure adoption, reliability, safety, and business impact using metrics such as time to value, agent performance, task completion, human override rates, output quality, latency, cost, audit coverage, and customer value • Prioritize roadmap items and backlog decisions while balancing customer value, complexity, security, compliance, readiness, and delivery capacity • Recommend roadmap trade-offs, sequencing decisions, and platform investments • Collaborate with Customer Success, Professional Services, and customer stakeholders on implementation needs, adoption barriers, operational requirements, and value outcomes • Communicate complex AI platform decisions to product, customer-facing, technical, and leadership stakeholders • Monitor emerging agentic AI, governance, observability, orchestration, and platform technology trends

🎯 Requisitos

• Bachelor’s degree, master’s degree, or equivalent experience in Computer Science, Information Systems, Engineering, Data Science, Business, Insurance, Product Management, or a related discipline • 6+ years of experience in technical product management, platform services, software engineering, AI product management, infrastructure management, PaaS, or related roles • Experience owning complex product capabilities requiring alignment across product, engineering, architecture, data, security, customer-facing, and business teams • Experience with AI, machine learning, generative AI, large language models, agentic AI, automation platforms, workflow systems, data platforms, integration platforms, or enterprise application platforms • Knowledge of agentic AI concepts, including agent orchestration, tool use, prompt and instruction management, context grounding, evaluation, observability, and lifecycle management • Knowledge of AI assurance and governance concepts, including explainability, interpretability, traceability, auditability, model lineage, monitoring, policy enforcement, and access controls • Knowledge of platform product management practices, including roadmap execution, product discovery, requirements definition, backlog prioritization, and release planning • Knowledge of enterprise SaaS platform considerations, including scalability, reliability, security, compliance, configurability, and operational supportability • Knowledge of data grounding approaches and governed data access • Knowledge of insurance technology environments across underwriting, claims, policy, billing, distribution, rating, reporting, or customer servicing • Skill in translating technical concepts into product requirements, use cases, user stories, and acceptance criteria • Skill in evaluating trade-offs across innovation, customer value, technical complexity, security, compliance, and operational readiness • Skill in using product metrics to assess adoption, performance, reliability, safety, quality, cost, and customer value • Skill in partnering with engineering, architecture, data science, security, legal, compliance, and customer-facing teams • Ability to define reusable, configurable, observable, secure, explainable, and governed AI agent capabilities • Ability to influence cross-functional stakeholders without direct reporting authority • Ability to communicate AI platform decisions to technical and non-technical stakeholders • Ability to operate in an emerging technology area • Approximately 25% travel • Legally authorized to work in the country of the job location

🏖️ Benefícios

• Flexible work environment • Medical, dental, vision, life, and disability insurance • 401(k) retirement plan with match (6% employer match up to $12,000 annually) • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) • Paid holidays, vacation, and volunteer time • Employee Assistance Program (EAP) • Annual bonus compensation, subject to plan terms and individual eligibility • Inclusive culture and equal opportunity • AI-assisted recruitment tools reviewed by Duck Creek team members

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