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Operations Manager – Mobile Clinics

🕒 Novembro 2

🏄 California, Texas – Remoto

infoinfo

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Dutch Vet, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Novembro 2

Ainda aberta no site da Dutch Vet. Verificada 35 minutos atrás.

Logo of Dutch Vet

Dutch Vet

11 - 50 funcionários

🏥 Saúde

💼 Consultoria

☁️ SaaS

💰 $18.000.000 Series B - Dutch em 2023-10

Healthcare • Consulting • SaaS

A Rede de Negócios Holandeses [DBN] é uma rede de empreendedores e profissionais com ligação à Holanda que se reúnem regularmente para aprender, fazer networking e compartilhar experiências. Todos os eventos são conduzidos em inglês e estão abertos a membros e convidados.

Descrição

• Own the end-to-end launch plan for each new city, including retail partner approval, event scheduling, staffing, inventory, and go-live • Operate early pilot events hands-on, managing logistics, troubleshooting, and coordination with vets, vet techs, and store partners • Build and refine a repeatable city launch playbook • Recruit, hire, and manage local veterinarians or RVT/LVTs, vet assistants, and customer service representatives • Own retail partner relationships, including approvals, logistics negotiation, and day-to-day partnership management • Manage distributor and supply relationships for vaccines, medical supplies, and equipment, including cold-chain compliance • Own each city launch P&L, including revenue, labor, vaccine and supply costs, wastage, marketing spend, and setup costs • Track and report KPIs including customers served per event, average order value, CSAT, membership opt-in and conversion rate, and event-level profitability • Prioritize future cities and store locations based on performance data • Coordinate with Marketing on local awareness and pre-arrival campaigns • Partner with Legal/Compliance on licensing, VCPR, and regulatory requirements • Partner with Tech/Product on field feedback and fixes to the associate app, booking flow, and payment experience • Partner with Finance/Admin on revenue processing, GL setup, and insurance coverage • Document rollout lessons and create standard operating procedures • Build the operational foundation for a scalable multi-city business line with local teams

🎯 Requisitos

• 6-8+ years in operations, market/city launch, general management, or field operations, ideally at a startup that has scaled a physical, multi-location or multi-market operation • Direct experience owning a P&L or unit economics for a business line, store, or market • Comfortable with break-even analysis • Strong vendor and partner negotiation skills • Comfortable with genuine ambiguity and building the first playbook for a new business line • Willingness and ability to travel 60%+ during active launch periods, including weekends • Nice to have: experience in veterinary, healthcare, or another regulated field where compliance and licensing are part of standing up a new market

🏖️ Benefícios

• Competitive compensation • Health, dental, and vision insurance • Flexible PTO • 401k plan • Robust holiday schedule • Growth opportunities

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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