Associate Director, Customer Energy Solutions

🕒 Julho 27

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E Source

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1986

⚡ Energia

💼 Consultoria

🤝 B2B

Energy • Consulting • B2B

A E Source é uma empresa de pesquisa, ciência de dados e consultoria que auxilia concessionárias de eletricidade, gás e água a tomar e implementar decisões baseadas em dados. A empresa combina pesquisa líder do setor, benchmarking, serviços de consultoria e análises aplicadas (incluindo suporte de machine learning e IA) para melhorar a experiência do cliente, otimizar operações de rede, modernizar processos de negócios e de campo, e projetar e avaliar programas de energia. A E Source oferece soluções em operações de clientes, estratégia e medição de DER, planejamento e implementação de AMI, inteligência de vegetação/ tempestades/incêndios/florestais/ confiabilidade, estudos de interconexão, estratégia e governança de dados, e transformação da força de trabalho e tecnologia. Atende concessionárias em toda a América do Norte e enfatiza a ligação entre estratégia e execução para resultados operacionais e de clientes mensuráveis.

Descrição

• Manage client relationships by identifying client needs, risks, and opportunities, and develop research and evaluation strategies and solutions to address them. • Lead and contribute to the execution of research, evaluation, and advisory projects to ensure client satisfaction. • Develop research and evaluation solutions that follow industry best practices and apply innovations in research methodology. • Lead multidisciplinary project teams to deliver work that meets defined objectives and client expectations. • Ensure project scopes, schedules, and budgets are executed successfully and in alignment with contract requirements. • Communicate complex technical content, including research methodology and findings, to both technical and non-technical audiences. • Support quality assurance by helping establish review processes and staffing approaches. • Conduct quality-control reviews of analyses, reports, presentations, and memos to ensure findings are clear, logical, and actionable. • Author client-facing memos, reports, and presentations. • Design and lead qualitative research projects, including in-depth interviews, focus groups, and other qualitative methods, and synthesize findings into clear, actionable recommendations. • Design and lead quantitative research projects, including surveys, statistical analysis, and data collection and analysis, and translate findings into clear, actionable recommendations. • Supervise and mentor junior consulting staff to support their professional growth and advancement.

🎯 Requisitos

• Approximately 7+ years of professional experience, with at least 5 years designing and implementing energy research and evaluation projects. • Strong demonstrated experience designing and conducting qualitative and quantitative research — including in-depth interviews, focus groups, thematic analysis, surveys, and statistical methods — and translating findings into clear recommendations. • Bachelor’s degree in the social sciences, engineering, or a related field.

🏖️ Benefícios

• Excellent insurance options, including medical, dental, and vision plans; company-paid life insurance; company-paid long- and short-term disability insurance; medical and dependent-care flexible spending plans; and paid parental leave. • A flexible time off (FTO) policy that provides paid time away from work, approved by your manager, while ensuring business needs, workload commitments, and appropriate coverage are maintained. • A 401(k) plan with a 3% employer match.