Product Specialist

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Ediphi

SiteLinkedInTodas as Vagas

1 - 10 funcionários

🏗️ Construção

☁️ SaaS

🏢 Corporativo

💰 $12.000.000 Series A - Ediphi em 2024-03

Construction • SaaS • Enterprise

A Ediphi é uma plataforma cloud-native de pré-construção e estimativas que auxilia empreiteiros gerais e equipes de construção a criarem estimativas mais rápidas e precisas, além de gerenciar dados de custo de projetos. A plataforma centraliza modelagem de custo histórico, catálogos de preços unitários, contratação e fluxos de trabalho de última milha, além de expor APIs e integrações (por exemplo, complemento para Excel) para agilizar pacotes de licitação, colaboração e relatórios em toda a organização de construção empresarial.

Descrição

• Learn the Ediphi platform to confidently guide and support customers. • Lead customer implementations from kickoff through successful adoption. • Build trusted customer relationships and understand each customer's estimating process to help them successfully adopt Ediphi. • Deliver engaging training and guide customers through change with confidence. • Manage implementation timelines, milestones, and customer expectations. • Partner closely with Customer Success Managers to drive adoption and long-term customer success. • Collaborate with Sales, Data and Support to deliver an exceptional customer experience. • Track customer progress, capture feedback, and advocate for product improvements. • Partner with the Makers team to test new features and provide product feedback. • Travel to customer sites for implementations, training, and industry events (approximately 30%).

🎯 Requisitos

• 3+ years of experience in construction estimating, preconstruction, or a related industry role. • Strong communication skills with the ability to explain new concepts to a variety of audiences. • Excellent problem-solving skills and a customer-first mindset. • Highly organized with strong attention to detail and follow-through. • Comfortable managing multiple priorities and adapting to changing customer needs. • Self-motivated and able to work independently in a remote environment. • Passion for learning new technology and helping customers adopt new ways of working. • Experience training, implementing new software, or working directly with customers is a plus.

🏖️ Benefícios

• Remote working environment (U.S. based) • Competitive salary and stock options • Unlimited PTO (and we actually encourage you to use it) • Health, dental, vision, and life insurance • Parental leave • A phenomenal, remote-first team that deeply cares about creating great products