Enterprise Account Representative

Vaga não está no LinkedIn

🕒 Abril 28

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

eLEND Solutions

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2003

💳 Fintech

🤝 B2B

☁️ SaaS

Fintech • B2B • SaaS

A eLEND Solutions é uma plataforma de FinTech SaaS neutra em termos de fornecedores que conecta concessionárias de automóveis, credores e parceiros para viabilizar cenários de financiamento em tempo real e compatíveis com credores no ponto de venda. A empresa oferece verificação de crédito e identidade, ferramentas avançadas de pré-negociação e financiamento/negociação, além de integrações com os principais CRMs, sistemas de inventário e sites para simplificar o varejo conectado e melhorar as ofertas financiáveis e as taxas de fechamento. A eLEND enfatiza a segurança de dados e a conformidade (certificada pelo SOC 2) enquanto oferece APIs configuráveis e middleware para unificar fluxos de trabalho de vendas e finanças para concessionárias e parceiros de crédito.

Descrição

• Serve as a primary support contact for broker inquiries under the guidance of the Enterprise Account Executive • Provide timely, professional communication to brokers, loan officers, and processors • Manage inbound requests and assist with resolving routine questions, escalating more complex issues appropriately • Support outbound broker engagement efforts using CRM tools and communication platforms • Accurately log all broker interactions, requests, and follow-ups within the CRM • Assist in distributing product updates, rate changes, and program information to brokers • Support the creation and delivery of marketing and informational materials • Coordinate with internal operations teams to assist with loan-level support and ensure smooth workflows • Maintain organized records and ensure strong attention to detail across all tasks • Prioritize daily responsibilities to meet team deadlines and support overall productivity • Participate in team meetings, providing updates and actively learning from senior team members • Build foundational knowledge of mortgage products, programs, and the wholesale channel • Support additional tasks and initiatives as assigned

🎯 Requisitos

• Foundational experience in customer service, support, or relationship-focused roles • Strong interest in learning mortgage products, programs, and the wholesale lending environment • Clear and professional communication skills, both written and verbal • High level of organization with the ability to manage multiple tasks simultaneously • Comfort using CRM systems, email platforms, and standard business tools • Detail-oriented mindset with strong follow-through and accountability • Ability to work independently while also contributing to a team environment • Receptiveness to coaching, feedback, and continuous development • Positive attitude with a willingness to learn and take on new challenges

🏖️ Benefícios

• Competitive compensation structure • Comprehensive health, dental, and vision coverage • 401(k) plan • Paid time off and company holidays • Career development and growth opportunities within eLEND