Director of Infrastructure

🕒 4 dias atrás

🏖️ New Jersey – Remoto

🏖️ New Jersey – Remote

💵 $120.000 - $130.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Enghouse Systems

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1984

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Enghouse Systems é uma empresa canadense de software e serviços de capital aberto, fundada em 1984 e listada na Bolsa de Valores de Toronto (TSX) sob o código ENGH. A companhia opera por meio de dois segmentos principais, com foco em software de aplicação voltado ao mercado corporativo. A Enghouse Interactive é especializada em software projetado para aprimorar as operações de contact centers no mundo todo, incluindo soluções para equipes remotas. A Enghouse Video oferece tecnologia segura e escalável para comunicações visuais em escala global. O Asset Management Group, que inclui a Enghouse Networks, desenvolve soluções tecnológicas voltadas à transformação digital nos setores de comunicações, mídia, serviços públicos (utilities) e defesa, alavancando tecnologias como 5G, Cloud, IoT e AI. Além disso, a Enghouse Transportation & Public Safety oferece soluções de software para os setores de transporte público, cadeia de suprimentos (supply chain) e segurança pública. A empresa atende a diversos mercados verticais por meio de soluções inovadoras de software e tecnologia.

Descrição

• Develop and execute an enterprise infrastructure strategy aligned with corporate objectives, operational requirements, and long-term business growth • Lead the design, implementation, and support of corporate infrastructure services, including networks, servers, storage, cloud environments, identity services, and workplace technology platforms • Ensure infrastructure services meet expectations for availability, performance, security, scalability, and service quality • Establish governance, standards, policies, and operating procedures for infrastructure architecture, service delivery, change management, and operational support • Partner with business leaders, finance, cybersecurity, application teams, procurement, and compliance stakeholders to prioritize initiatives • Oversee disaster recovery, backup, business continuity, and operational resilience programs • Manage infrastructure budgets, capital planning, operating expenses, asset lifecycle decisions, and vendor contracts • Lead and develop infrastructure leaders, engineers, administrators, and service providers • Drive modernization through automation, standardization, monitoring, and process improvement • Monitor service levels, operational metrics, and infrastructure health, and provide executive reporting • Evaluate emerging technologies and recommend solutions for business enablement, resilience, governance, and cost optimization • Ensure infrastructure practices comply with internal controls, audit expectations, data protection requirements, and applicable regulatory standards

🎯 Requisitos

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology, or a related field • 10+ years of progressive experience in infrastructure, enterprise systems, network operations, cloud operations, or related IT functions • Substantial leadership experience • Proven experience leading infrastructure operations in a mid-size or large corporate environment • Strong knowledge of enterprise networking, compute, storage, cloud and hybrid platforms, identity and access management, endpoint infrastructure, and infrastructure security controls • Experience developing governance models, service standards, operational procedures, and performance metrics for enterprise IT environments • Demonstrated success managing budgets, vendors, managed service providers, and cross-functional initiatives • Strong communication, stakeholder management, decision-making, and people leadership skills • Preferred: Master’s degree in a related field or MBA • Preferred: Relevant certifications such as ITIL, PMP, CISSP, CCNP, AWS, Azure, or comparable credentials • Preferred: Experience supporting mergers, acquisitions, office expansions, infrastructure consolidations, or enterprise transformation initiatives • Preferred: Experience in publicly traded, multi-site, or highly regulated corporate environments • Preferred: Familiarity with IT service management, audit readiness, risk management, and corporate compliance frameworks

🏖️ Benefícios

• Equal-opportunity employment • Accommodations provided upon request during the hiring process