Director, Client Delivery

🕒 Maio 14

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Ensemble Health Partners

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

⚕️ Seguro de Saúde

☁️ SaaS

🏢 Corporativo

💰 Private Equity Round em 2022-03

Healthcare Insurance • SaaS • Enterprise

A Ensemble Health Partners é uma das principais fornecedoras de serviços de gestão do ciclo de receita (RCM) para organizações de saúde. Eles oferecem uma solução RCM completa que ajuda hospitais, sistemas de saúde e grupos de médicos afiliados a otimizar seus ciclos de receita, reduzir recusas e pagamentos incorretos, e melhorar as experiências dos pacientes usando uma combinação de gestão especializada e tecnologia avançada. A Ensemble Health Partners utiliza operadores certificados e inteligência artificial para entregar resultados consistentes, melhorar as cobranças e apoiar o crescimento futuro dos provedores de saúde. Eles são reconhecidos por suas parcerias robustas com clientes e pelo compromisso em proporcionar aumento confiável de receita e economia de custos para seus clientes.

Descrição

• responsible for day-to-day client operations and planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities • form and nurture relationships with clients • influence and direct operations, and ensure results are consistently delivered • communicate organizational values and positive leadership to all associates • monitor bad debt and process improvements in key areas • identify gaps in client support or performance and propose solutions to drive improvement • participate and lead program-level meetings with stakeholders • act as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements • facilitate monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs

🎯 Requisitos

• Bachelor's Degree or equivalent experience • Minimum 3 - 5 years experience leading healthcare revenue cycle in complex, client‑facing environments • Proven ability to build relationships and organization alignment, influence decisions, engage on-site operational teams and drive results • Minimum 3 - 5 years of people leadership experience • Proven ability to lead and influence multi‑level teams in onsite and matrixed environments • Executive‑level communication skills with the ability to present complex information clearly • Experience partnering directly with client executives and Boards • Ability to lead initiatives with minimal oversight • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements • Ability to travel at least 75% of the time

🏖️ Benefícios

• healthcare • time off • retirement • well-being programs • professional development • quarterly and annual incentive programs for employees who excel