Director, Automation

🕒 Maio 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $155.000 - $175.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Warner Music Group

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1920

📱 Mídia

💰 Post-IPO Debt em 2021-10

Media

A Warner Music Group é uma empresa global de música que forma um coletivo de criadores e entusiastas da música. A empresa está envolvida em música gravada, publicação musical e desenvolvimento de marcas de mídia. A Warner Music Group é dedicada a defender a individualidade de artistas e compositores, capacitando-os através de seus selos icônicos e marcas distintivas. Hospeda uma grande variedade de artistas e é conhecida por seu compromisso com a liberdade criativa e possibilidades ilimitadas na indústria musical.

Descrição

• Working with the VP responsible for worldwide operations and the SVP, Head of GBS, define the strategy for automation across RPA, AI, and low/no-code platforms • Manage the deployment of automation and other enabling tech initiatives according to timeline, budget, and business needs • Provide governance committees and leadership with access to project progress and outcomes • Working with peers, assure that automation and technological projects include strategies to adopt new policies, procedures, technology, and processes • Ensure documentation and training materials reflect any process changes • Monitor outcomes related to automation alongside supporting technology projects, assuring standardization of implementation across the organization, iterating when necessary to achieve required outcomes • Maintain and update Pega and other platforms managed by GBS

🎯 Requisitos

• Bachelor’s Degree in Information Systems, Computer Science, Engineering, Business, Finance or related field • 7-10 years of experience • Ability to manage resources outside of your control • Project Management experience • Customer service mindset • Technology background with deep experience in delivering automation and process improvement projects for the business in a global finance environment • Extensive expertise and practical background with Robotic Process Automation (RPA) and AI tools/workflows to drive process efficiency and enhance business intelligence • Customer Relationship Management (CRM) knowledge and experience in business analytics • Experience with AI/RPA implementations from initial design to implementation • Experience with CRM (ticketing system) functionality, including call center or comparable implementation • Ability to communicate effectively with executive audiences

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options