Director, Operations Readiness

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $117.400 - $176.100 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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Ensemble Health Partners

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💼 Consultoria

🛡️ Seguros

📦 Logística

💰 Private Equity Round em 2022-03

Consulting • Insurance • Logistics

A Ensemble Health Partners é uma das principais fornecedoras de serviços de gestão do ciclo de receita (RCM) para organizações de saúde. Eles oferecem uma solução RCM completa que ajuda hospitais, sistemas de saúde e grupos de médicos afiliados a otimizar seus ciclos de receita, reduzir recusas e pagamentos incorretos, e melhorar as experiências dos pacientes usando uma combinação de gestão especializada e tecnologia avançada. A Ensemble Health Partners utiliza operadores certificados e inteligência artificial para entregar resultados consistentes, melhorar as cobranças e apoiar o crescimento futuro dos provedores de saúde. Eles são reconhecidos por suas parcerias robustas com clientes e pelo compromisso em proporcionar aumento confiável de receita e economia de custos para seus clientes.

Descrição

• Lead and independently own the Standard Operating Model (SOM) Governance capability within Operations Readiness • Develop, implement, and mature a scalable enterprise governance framework • Drive adoption and accountability for standardized operating models, processes, and governance practices • Establish and maintain enterprise process taxonomy, hierarchy, governance standards, and documentation • Partner with functional leaders to identify gaps between standardized operating models and client or operational processes • Develop governance mechanisms for process changes, exceptions, approvals, and change control • Lead implementation, maturation, governance, and utilization of Orbus as an enterprise process and architecture capability • Establish standards for capturing, maintaining, and using business processes and related information in Orbus • Connect process architecture with enterprise transformation priorities across Technology, Operations, Data, and other stakeholders • Lead enterprise process improvement, governance, and transformation initiatives across multiple functions • Assess current-state processes and identify gaps, risks, redundancies, and standardization opportunities • Translate strategic priorities into governance models, operating structures, and execution plans • Support client and operational gap assessments • Develop adoption strategies for SOM governance, Orbus, standardized processes, and new ways of working • Establish change-control practices and support communication, education, and stakeholder engagement • Measure and communicate progress, adoption, risks, gaps, and opportunities to senior leadership • Serve as a strategic partner across Operations, Technology, Data, AI/automation, and other enterprise functions • Influence senior leaders, present recommendations and risks, and lead initiatives through implementation, adoption, and ongoing governance

🎯 Requisitos

• Bachelor’s degree or equivalent combination of education and relevant professional experience • Significant progressive experience in business architecture, process excellence, operational excellence, enterprise transformation, governance, enterprise PMO, technology transformation, or a related discipline • Demonstrated leadership experience overseeing complex, cross-functional initiatives • Experience developing or managing enterprise governance models, standardized processes, operating models, or transformation frameworks • Strong process improvement and process-management capabilities • Experience assessing current-state processes and designing scalable future-state solutions • Ability to independently lead complex initiatives in ambiguous environments • Strong executive communication, presentation, and stakeholder-management skills • Ability to influence senior leaders and drive cross-functional alignment without relying solely on direct authority • Strong analytical, problem-solving, organizational, and decision-making skills • Ability to translate strategy into practical execution and measurable outcomes • Ability to operate effectively in a remote environment with travel as needed, up to approximately 25% • Must reside and be authorized to work within the United States • Preferred: Healthcare, healthcare revenue cycle management, or healthcare operations experience • Preferred: Experience with Orbus or comparable enterprise architecture, business architecture, or process-management platforms • Preferred: Experience with Epic or other enterprise healthcare technology platforms • Preferred: Enterprise, business, or process architecture experience • Preferred: Large-scale enterprise transformation or operating-model experience • Preferred: Organizational change management and enterprise adoption experience • Preferred: Experience connecting operational processes with technology, data, automation, or AI-enabled transformation initiatives • Preferred: Operational or client gap assessment experience • Preferred: PMP, Lean Six Sigma, enterprise/business architecture, change management, or related professional certifications

🏖️ Benefícios

• Comprehensive healthcare benefits • Time off • Retirement benefits • Well-being programs • Professional development investment • Professional certification relevant to the associate’s field • Tuition reimbursement • Quarterly and annual incentive programs • Remote work • Travel as needed, up to approximately 25%

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