Senior Account Manager – Retail

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $94.000 - $151.000 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Epicor

Epicor

1001 - 5000 funcionários

Fundada em 1972

🚘 Automotivo

💼 Consultoria

📦 Logística

💰 Private Equity Round em 2016-01

Automotive • Consulting • Logistics

A Epicor é um provedor líder de software de planejamento de recursos empresariais (ERP) específico para cada indústrial, projetado para ajudar fabricantes, distribuidores e varejistas a aprimorarem suas operações e melhorarem a eficiência. As soluções da empresa utilizam tecnologias avançadas, como inteligência artificial e computação em nuvem, para otimizar o gerenciamento da cadeia de suprimentos, processos financeiros e relacionamento com o cliente. A Epicor é reconhecida por seu compromisso com a inovação e o sucesso do cliente, atendendo mais de 23. 000 clientes em várias indústrias ao redor do mundo.

Descrição

• Own the full sales and account-management lifecycle for a portfolio of national, enterprise, or high-value retail customers • Build trusted relationships with executive sponsors, retail buyers, category and merchandising leaders, IT and operations stakeholders, buying groups, and operating teams • Develop and execute annual and multi-year account plans identifying growth priorities, whitespace, product adoption opportunities, competitive risks, and measurable outcomes • Position Epicor retail ERP and related software solutions against customer priorities • Lead complex opportunity and deal strategy, including discovery, solution positioning, competitive differentiation, business cases, ROI analysis, pricing, negotiation, and stakeholder coordination • Drive profitable multi-product upsell, cross-sell, SaaS conversion, and expansion motions • Maintain pipeline, forecast, activity, and account data in Salesforce or the designated CRM • Analyze sales performance, retail trends, customer signals, and market intelligence • Orchestrate cross-functional teams across sales, solution consulting, customer success, services, product, marketing, finance, legal, and support • Resolve issues, deliver commitments, conduct executive business reviews, and improve customer experience

🎯 Requisitos

• Advanced strategic account management, consultative selling, value-based solution positioning, and complex software sales skills • Working knowledge of retail ERP software and related operating processes • Strong executive communication, presentation, negotiation, and storytelling skills • Strong commercial and financial acumen, including revenue planning, pricing, margin considerations, contract terms, ROI analysis, forecasting, pipeline analytics, and performance reporting • Proficient use of CRM and sales productivity tools, preferably Salesforce • 5+ years of applicable sales or account-management experience • 2+ years of specialized experience managing large, national, enterprise, strategic, or multi-location retail accounts • Demonstrated experience with ERP software in retail or another multi-location operating environment • Experience with one or more of the following retail channels: thrift, sporting goods, pet, lawn and garden, hardware, specialty retail, or pharmacy • Bachelor's degree in business, marketing, technology, or a related field, or equivalent combination of education and relevant experience • Demonstrated history of meeting or exceeding revenue, retention, expansion, or other commercial objectives in a quota-carrying or commercially accountable role • Experience coordinating cross-functional teams and engaging executive stakeholders • Willingness and ability to travel as needed

🏖️ Benefícios

• Comprehensive health and wellness benefits • Mentorship • Continuing education • Focused career goal setting • Free LinkedIn Learning licenses • Mentoring Program • Inclusive, global workplace • Policies encouraging time off to rest, recharge, and reconnect • Support for international relocations and permanent residency processes

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