Strategic Account Manager, SaaS

🕒 Maio 27

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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eschbach

SiteLinkedInTodas as Vagas

51 - 200 funcionários

A solução de software empresarial da eschbach para operações de manufatura oferece às equipes de operações comunicação transparente e dados integrados de fontes como SAP e AVEVA para ajudar as equipes a desenvolver melhores KPIs, rastrear desperdícios e outros resultados de produção e questões de segurança. Nossa premiada plataforma Shiftconnector® é continuamente atualizada graças ao feedback dos nossos clientes. Hoje, o Shiftconnector é usado pelos principais fabricantes químicos, farmacêuticos e outros em todo o mundo. Consulte nosso site para saber mais sobre a plataforma Shiftconnector.

Descrição

• Own and grow a portfolio of existing SaaS customers with a strong focus on expansion, upselling, and long-term account development • Build and maintain strong relationships with key stakeholders across operations, quality, and IT • Identify and drive new opportunities within existing accounts (new sites, plants, business units) • Develop and execute strategic account plans to maximize long-term revenue potential • Partner closely with Customer Success, Implementation, and Product teams to drive adoption and customer value • Lead commercial discussions including renewals, expansions, and contract negotiations • Support value-based product demonstrations and position our solution in complex manufacturing environments

🎯 Requisitos

• 5+ years of experience in B2B SaaS or technology sales (Account Management / Account Executive) • Proven track record in growing existing accounts and driving expansion revenue • Experience working with complex B2B customers (enterprise or mid-market) • Background in regulated industries (pharma, biotech, medtech, manufacturing) is a plus, not a must • Strong communication and stakeholder management skills • Structured, proactive, and results-driven mindset • Experience with CRM tools such as HubSpot or similar • Nice to have: Experience in manufacturing, industrial software, or life sciences environments • Understanding of production, operations, or quality processes

🏖️ Benefícios

• Competitive base salary + uncapped commission (OTE) • High ownership of your accounts and direct impact on revenue growth • Opportunity to work with enterprise customers in pharma, biotech, and manufacturing • Fully remote setup with close collaboration across US and European teams • A fast-growing SaaS company with strong product-market fit in a highly relevant industry • A secure job in a professional environment with friendly and open-minded colleagues • Healthy and good work life balance with flexible working hours • A high degree of personal responsibility and opportunities for further development and training