AI Solutions Engineer

🕒 Maio 18

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $115.000 - $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Evry Health

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2017

⚕️ Seguro de Saúde

🤝 B2B

🧘 Bem-estar

Healthcare Insurance • B2B • Wellness

A Evry Health é uma companhia de seguros de saúde moderna, com foco em soluções móveis, que oferece planos de saúde empresariais totalmente assegurados e equipes de cuidados personalizadas. Destinada a empresas de médio a grande porte (principalmente no Texas), a Evry oferece planos sem co-pagamento e sem franquia, atendimento virtual 24/7, programas de bem-estar integrados e suporte individualizado de enfermeiros, nutricionistas e médicos para simplificar custos e melhorar a saúde dos funcionários. A empresa enfatiza uma abordagem humana, focada nos membros, e ferramentas digitais (aplicativo iOS/Android) para oferecer cuidados e benefícios.

Descrição

• Lead end-to-end technical implementations of our AI tools (both SaaS and on-premise solutions) for enterprise customers • Design and execute custom integrations with customer systems, APIs, databases, and existing workflows • Conduct technical discovery sessions to understand customer infrastructure, requirements, and business objectives • Build proof-of-concepts and pilot programs to demonstrate value and accelerate customer adoption • Troubleshoot complex technical issues and provide rapid solutions to maintain customer satisfaction • Partner with Sales teams to provide technical expertise during the sales cycle, including product demonstrations and solution design • Respond to RFPs, technical due diligence questionnaires, and security/compliance inquiries • Serve as the primary technical point of contact for key enterprise accounts during onboarding • Train customer teams on product capabilities, features, optimal usage patterns, and best practices • Create technical documentation, integration guides, API documentation, and best practice resources • Work with internal departments, vendors, and business partners to coordinate problem-solving effectively • Maintain deep expertise across our full suite of AI tools and stay current with product updates and industry trends • Gather and synthesize customer feedback to inform product development priorities and roadmap • Share customer insights, use cases, and technical learnings with internal Product and Engineering teams • Demonstrate personal responsibility and accountability by meeting project timelines and customer commitments • Effectively excel in a remote work environment through active participation in team meetings, standups, and cross-functional collaboration

🎯 Requisitos

• Minimum of 3 years of experience in software engineering, solutions engineering, technical consulting, or similar customer-facing technical role • Proven track record of working directly with enterprise customers in a technical capacity • Experience with APIs, webhooks, database systems, and enterprise software integrations • Excellent communication skills, both verbally and in writing, with ability to explain complex technical concepts to technical and non-technical audiences • Strong problem-solving skills and creative approach to customer challenges • Comfort working in a fast-paced, deadline-oriented environment with changing priorities • Proficiency in Node.js, TypeScript, React, and Python • Ability to read, write, and modify code across our full technology stack • Experience with Azure cloud infrastructure and services • Strong understanding of AI/ML concepts and applications; general familiarity with capabilities of major AI platforms (Anthropic Claude, Google Gemini, OpenAI GPT models) • Experience with version control systems (Git), CI/CD pipelines, and modern development practices • Understanding of enterprise security, compliance requirements, and data governance • Proficiency in technical documentation and diagramming tools • Experience with REST APIs, GraphQL, and web service integrations • Previous experience in a forward deployed engineer, solutions engineer, or field engineer role at an AI/SaaS company (Bonus) • Experience implementing AI/ML solutions for enterprise customers (Bonus) • Background in healthcare technology or familiarity with healthcare compliance (HIPAA, SOC 2) (Bonus) • Experience with data pipelines, ETL processes, and data integration tools (Bonus) • Familiarity with Azure OpenAI Service or other Azure AI services (Bonus)

🏖️ Benefícios

• Competitive salary • Comprehensive health, dental, and vision insurance as well as life and disability • Retirement savings plan with company match • Generous time off/vacation • Professional development opportunities • Flexible work environment